Role Overview & Mandate
Executive Summary
Overview of role Do you have previous experience or looking for your first step...
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Overview of role
Do you have previous experience or looking for your first step into managing a successful workshop? Are you looking for a new challenge within a successful and growing dealership supported by a strong management team? If so, then Jardine Motors Group are looking for you!
We love people who value exceptional customer experiences, in the same way that we do. JMG are committed to providing our customers with the highest level of service – as a Workshop Controller you will work alongside our technicians and Aftersales Manager to in sure work standards and time scales are always achieved.
Jardine Motors Group represents 13 premium and luxury car brands across more than 50 locations in the UK. Our culture has earned us a place in the Inclusive Top 50 UK Employers list, and we’re proud to prioritise outstanding customer experiences above all else.
Duties, Responsibilities & Person Specification
Why should you work for us?
- We grow our own talent! We provide you with all the training and development opportunities you will need to succeed.
- Everyone is welcome! We’re committed to building a truly inclusive culture and diverse workforce. We want you to be yourself at work – and thrive.
- We have a generous benefits including: 33 days holiday (including bank holidays), Birthday off (we like to celebrate!) great pension, generous commission schemes, reward savings, and much more – a whole A4 page to be exact!
- When we say we care about your wellbeing, we mean it. You’ll have access to mental health support, nutritional and financial advice, and a Digital GP. We also have over 50 trained Mental Health First Aiders (and counting).
About the role:
- Allocate work to Technicians ensuring work standards and time scales are always achieved
- Liaise with Service Advisors when repairs are likely to take longer than previously agreed, ensuring the customer is kept up to date at all times.
- Ensure all work is completed in the allocated time to achieve high productivity within the workshop.
- Report and seek advice on any problems highlighted whilst work is being conducted so that these may be overcome, and the customer kept informed where delays result
“Jardine Motors Group are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor.
Jardine Motors Group is recognised as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need an accommodation at any point during the recruitment process.”
