Role Overview & Mandate
Executive Summary
You job will involve multiple responsibilities including; Running tours, taking care of guests, acting as a spokesperson, making phone calls,...
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You job will involve multiple responsibilities including; Running tours, taking care of guests, acting as a spokesperson, making phone calls, organising and attending meetings/events, attending to clients and keeping relations with our partners.
Must have: fluent in at least one or more of the following languages: Spanish, French, German.
Required skills:
good with people
Bright, vibrant and marketable
Ability to handle a crowd
Ability to retain, recall and share information
Good on the phone
Customer service experience
Outspoken
Problem solver
Quick thinker
Comfortable with cameras
Managerial/leadership experience
Well-presented
Creativity/out the box thinker
Strong social skills
For those interested in the industry there is also the opportunity to become a tour guide and generate a separate commission for those events. In return you will gain valuable experience and the oppertunity to become a full time employee later down the line. This a great opportunity for people with spare time to explore the touristic side of London and further develop their skills.
Benefits include:
Competitive salary
End of year bonus
Keeping tips provided by guests
*Please do not apply if you are not fluent in English and at least one of the following languages: Spanish, French, German. Your application will not be considered.
Job Type: Part-time
Part-time hours: 12 per week
Salary: Up to £15.00 per hour
Benefits:
- Discounted or free food
- Flexitime
- Free or subsidised travel
- Work from home
Schedule:
- Day shift
- Flexitime
Supplemental pay types:
- Bonus scheme
- Commission pay
- Performance bonus
COVID-19 considerations:
Covid has made us realise the importance of being able to work from home. And thus 90% of your work will be on a work from home basis.
Ability to commute/relocate:
- London, E15 4LD: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Spokesperson: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: One location
Reference ID: IheartlondtoursSMM
