Clerical Assistant

Role: Clerical Assistant (Witness Care Unit)

Department: Criminal Justice Unit (CJU)

Scale: RLW

Salary: £21,030

Location: Clough Road, Hull

Hours: 37 hours

Contract: Temporary until 16/04/2024

Humberside Police are looking for a Clerical Assistant to join our Witness Care team on a temporary basis. In this role you will provide efficient and effective administrative support to enable the processing of victims and witnesses to attend court.

We are looking for candidates who are strong communicators, as you will need to relay precise and accurate information to internal staff, third parties, victims, and witnesses. Building and maintaining these relationships will be key to success in the role, as team work internally and externally is needed to ensure parties/agencies have the correct information at the correct time.

As well as this, you will need to have a great attention to detail, as it is critical that records in systems and communication sent is accurate, taking care to follow GDPR and disclosure of information guidelines. Computer literacy is key, as much of the job relies on you using Police systems, Microsoft packages and sending emails.

Finally, in this role you will be expected to undertake a wide range of clerical duties such as printing, all aspect of incoming and outgoing mail, document collating, scanning and stock control. As well as this, you will deal with routine enquiries via phone or email and update systems/redirect to the appropriate parties.

What is required?

• Literate and Numerate, educated to GCSE standard or equivalent.
• Well-developed written and oral communication skills.
• Experience of relevant clerical work incorporating a wide range of duties.
• Computer literate, including experience of using computers to input, amend and extract information.
• Ability to prioritise workload.
• Ability to use initiative relating to non-routine matters, as well as an understanding of when to refer matters to a senior officer.

For further information relating to the role and tasks of this position please refer to the attached role requirement.

Why Join Humberside Police?

Humberside Police have policies in place to support a good work-life balance and employee well-being.

Further benefits are;

• Generous annual leave allowance
• Training and development opportunities
• Access to a range of occupational health facilities
• Employee assistance service (accessible 24/7)
• Flexible working where applicable
• Generous pension scheme
• Blue Light Discount
• Gym Membership
• Cycle to Work Scheme
• Free on-site car parking

Further Information:

• Applicants must meet the minimum requirement checkable history criteria of at least 5 years to apply for a role within Humberside in any capacity.
• Successful candidates will undergo a vetting procedure pre-requisite of employment.

How to apply for the role:

To apply for the role, please click the ‘Apply’ button below.

Closing Date: 20th April 2023 at 23:55

It is not likely that closing dates will be extended, other than in exceptional circumstances and would need to be with the permission of the Recruitment Manager and Line Manager of the role.

Attachments:

• Role Requirement
• Guidance for completing your application
• Recruitment Brochure

Humberside Police welcome applications from underrepresented communities. For further information on positive action within Humberside Police, please visit the positive action page:

http://www.humberside.police.uk/diversity-and-positive-action

Job Types: Full-time, Temporary contract
Contract length: 12 months

Salary: £21,030.00 per year

Benefits:

• Flexitime

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Hull City Centre, East Riding of Yorkshire: reliably commute or plan to relocate before starting work (required)

Work Location: One location