Colleague - Merry Hill

Our Story

Founded in 1995, Hobbycraft has since grown to a nationwide business with over 98 stores across the UK, ready to support and inspire an ever-expanding variety of crafts. The largest arts and crafts retailer in the UK, we've got everything you need for art, knitting and crochet, haberdashery, papercraft, wedding and party, baking, jewellery making and more. Our passion for craft is at the centre of everything we do. This is reflected in our creative and knowledgeable Hobbycraft store colleagues.

About Us

Working for us isn’t like working for any other retailer. We are a forward thinking, diverse team who are 100% committed to what we do. We are extremely proud of our reputation to exceed our customer’s expectations, first time, every time and we value our colleagues and the contributions they make to our business. We look for positive people with the same passion for our products. Whether you are a Store Colleague or Territory Manager you will find plenty of opportunities to develop and take on new challenges every day!

All about the Role

Reporting to the Territory Manager, your role as Colleague will be to exceed our customers' expectations by delivering a crafttastic shopping experience! You will build strong working relationships within the store team and with our customers. If you are as crazy about craft as we are, you will fit right in!

All about You

Previous retail experience would be an advantage, but if you just have a passion for delivering outstanding customer service then this is the role for you. You will have proven experience of working within a team and thrive within a fast-paced retail environment.

Contracted Hours: 12

Thursday: {Thursday - Start Time} to {Thursday - End Time}

Friday: {Friday - Start Time} to {Friday - End time}

Saturday: 13:00 to 17:00

All about our Benefits

Competitive Rate of Pay

25% Discount Card for Hobbycraft Stores

Generous Holiday Entitlement

Company pension contribution

Cycle to Work Scheme

Continuous training, development and performance management

Colleague Wellness Programme

A creative working environment

Colleague Social Events

Due to the volume of applications we are receiving we may need to close the vacancy prior to the expiry date

At Hobbycraft we celebrate the joy of crafting, and we celebrate all of our colleagues and customers. As a retailer we have a diverse Colleague base from a broad range of all communities. Our colleagues are recruited for their skill, passion, love of craft and customer service, which is also reflected in our customer base. It is this skill and love of crafting which defines them. Hobbycraft, is an equal opportunity employer who takes equality, diversity, inclusion and belonging very seriously, we regularly review our policies and practices to ensure not only compliance, but also best practise from an employment perspective.

Hobbycraft are proud to be an equal opportunities employer, and we are committed to equal and fair treatment for all colleagues or potential colleagues irrespective of race, sexual orientation, nationality, ethnic origins, religion or belief, disability, age, gender, marital or family status.