Role Overview & Mandate
Executive Summary
Job Ref: BES3822 Branch: Highland Location: Highland, Strathpeffer...
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Sources: USCIS E-Verify & Home Office CoS
Who are we?
Coast Country Hotel Collection is a family of over 30 hotels in the UK, operated by Bespoke Hotels, the UK’s largest independent hotel group.
Join our exceptional team
We are currently looking for exceptional people to join our team and have a great opportunity for a General Manager.
Reporting to a Cluster General Manager, we are looking for a General Manager to join our team. You will have a strong focus on quality, to take the reins of your hotel, building its reputation.
As General Manager, you will develop your knowledge of the local market to achieve sales in a competitive environment maximising on revenue, managing occupancy and driving growth in the food and beverage side of the business. You will be an ambassador for the guest journey and ensure values and service behaviours are delivered consistently in a professional and friendly environment.
Key Responsibilities of the role:
- To set and maintain the highest quality levels of products and services
- Manage and oversee the day-to-day running and control of the hotel efficiently and safely
- Keeping a firm focus on purchasing and GP across the board
- Planning and organising workloads, liaising with your team and department heads
- Planning and implementing longer term strategies to enhance further business potential for the Hotel
- Create a motivational team environment that promotes our core values and culture
- Ensuring compliance with health and safety legislation and licensing laws
Requirements of the role:
- Ability to lead, coach and animate the hotel team.
- Passionate with a hands-on approach
- Action orientated – lets’ get the job done approach.
- Has a personal commitment to hospitality, customer service and quality.
- Strong business acumen, results driven.
- Exceptional leadership skills
- Is committed to the development of the business and its people.
What do we offer?
- Competitive salary
- Excellent on-going support, training and development
- 28 days holiday including Bank Holidays per annum
- Stakeholder Pension entitlement
- Discounted hotel room rates for you, your friends and family across all UK Bespoke Hotels
- Food and Beverage discounts at all our hotels
- On-going incentives and rewards
- Opportunities to move between hotels and grow with the group
- Meals on duty
More about us:
Coast Country Hotel Collection is unpretentious and welcoming, our locations are by the sea, in the heart of the country, in pretty villages and in vibrant towns. The brand reflects the best of British – fun, interesting, historic locations; simple, comfortable facilities; warm and friendly hospitality; fun and happy times. And our people embody these brand values.
Welcome to The Highland Hotel
Nestled in a peaceful glen just to the north of the Cairngorms National Park, the Highland Hotel is one of the most famous and best regarded Loch Ness hotels.
The Highland Hotel boasts stunning original features and has its own attractive gardens. Expect beautiful ceilings adorned in ancient beams, with traditional wood panelling giving the building a refined yet relaxed atmosphere.
There are 131 bedrooms at this Strathpeffer hotel. Options include standard, standard plus, superior and premier rooms. Guests can opt for rooms with picturesque views over the lake, or rooms with relaxing sea views if preferred.
All Highland Hotel rooms come complete with en suite bathroom facilities, with a bath or shower and a hairdryer. Also included is a TV and telephone, and of course there are tea and coffee making facilities in every room.
Relax in the comfortable lounge and bar and enjoy the regular live entertainment, or head to the restaurant for an indulgent Scottish feast. The on-site restaurant has the feel of a traditional Scottish hunting lodge, and it’s the perfect place to taste local cuisine. Talented chefs serve up all the local favourites, with an extensive menu to suit all tastes and dietary requirements.
The Highland Hotel has everything you need for the perfect relaxing stay in the Scottish highlands. Book your room today and start planning your Scottish escape.
About Strathpeffer, the Gateway to BenWyvis and Loch Ness
The Victorian spa village of Strathpeffer is right on our doorstep, and towering over everything is Ben Wyvis – the quintessential Scottish backdrop, leading the way to dramatic landscapes.
The village and spa town of Strathpeffer is a must visit. It’s just moments from the front door of the hotel. This beautiful town is a hugely popular destination amongst walkers, boasting incredible views of the mountains and scenery that surrounds it. There are plenty of independent shops and cafes to explore, as well as great restaurants, bars and traditional pubs. Find out more about Strathpeffer in our local guide.
