Sales and Logistics Coordinator

Hanwha Vision Europe (formerly Hanwha Techwin Europe)

Sales & Logistics Coordinator

Job Purpose:

To provide administration support for the sales & logistics

team. To liaise with client base to ensure an excellent level of customer service is achieved at all times.

Key Objectives and Responsibilities:

 To provide a high level of telephone based and electronic e-mail support in relation

to all client administration

 To process all sales orders in an accurate and timely manner

 To manage all invoicing processes accurately and within set time frames

 To administer all stock returns to third party warehouse

 Managing queries in relation to order status

 Track all customer orders to final delivery point

 Effective liaison with warehouse regarding delivery schedule / priority shipments

 Accurate and timely reporting on all despatching anomalies, working in conjunction

with the warehouse team

 Build and maintain professional relationships with key contacts (internal and external)

 Assist the operations and logistics team leader in all “ad hoc” projects as required

 Plan and manage workloads adhering to all company SLA’s

 Provide backup to colleagues within the sales admin team

 Daily filing / general office housekeeping

 To display an alignment with company values including passion, integrity, honesty

and respect

 Other ad hoc duties as requested by Head of SCM & Service

Experience & Qualification Requirements:

 Educated to Graduate level (Or A-Level education with a minimum of 2 years

administrative working experience)

 Intermediate & Advanced Microsoft Office skills, including Excel

 SAP experience would be beneficial, but training can be provided

 English language essential, European language desirable

 Ability to communicate on all levels in a clear and concise manner both verbally and

electronically

 Ability to work within tight deadlines and schedules

Location:

The jobholder is required to be located at Hanwha Techwin Europe Ltd, Heriot House, Heriot

Road, Chertsey, Surrey, KT16 9DT – Our normal office hours are 09:00 – 17:00, Monday to

Friday, but the jobholder may be required to work outside of these hours as and when

required to meet business needs. The role may also include travel outside of the UK from time

to time.

This job description indicates the general nature and level of work performed within this role.

It is not designed to contain or be interpreted as a comprehensive inventory of all duties,

responsibilities, and qualifications required. You will also be expected to undertake duties

which may not be listed on this job description as directed by your line manager which will

be deemed as reasonable within the scope of the role.

Job Types: Full-time, Permanent

Salary: £25,000.00-£30,000.00 per year

Benefits:

• Casual dress
• Company pension
• Discounted or free food
• Gym membership
• Life insurance
• On-site parking
• Private dental insurance
• Private medical insurance
• Referral programme
• Work from home

Schedule:

• Monday to Friday

Supplemental pay types:

• Bonus scheme

Ability to commute/relocate:

• Chertsey: reliably commute or plan to relocate before starting work (required)

Education:

• Certificate of Higher Education (preferred)

Experience:

• Administrative: 2 years (required)
• Customer service: 2 years (preferred)
• ERP systems: 1 year (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: Hybrid remote in Chertsey

Reference ID: HVEJune2023