Role Overview & Mandate
Executive Summary
Company Description The Flagship Casino, The Grosvenor Victoria Casino, has the perfect blend of sophistication and excitement....
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
The Flagship Casino, The Grosvenor Victoria Casino, has the perfect blend of sophistication and excitement. Affectionately known as ‘The Vic’, we offer world class table gaming, we offer Blackjack, American Roulette, Slots, Electronic Roulette and of course poker.
Customers can also enjoy these games al fresco in our rooftop gaming terrace - The Loft. The Loft is our open air gaming terrace, split over two-levels this atmospheric setting offers a unique gaming and leisure experience with a chilled vibe.
Above The Vic, you'll find The Poker Room, one of the World's oldest and most prestigious Poker Rooms. A fantastic venue with 35 poker tables on offer, classic casino gaming, and the home of one of the largest poker tournaments in Europe; the GUKPT.
This is more than just a job advertisement, this is a calling. A career with The Grosvenor Victoria Casino could be the start of one amazing journey!
We rely on you to help deliver our promise to excite and entertain! If you have the right attitude, are willing to learn, be professional, stay calm when the pressure builds and can deliver unobtrusive service to our discerning customers and members
You will;
- Acknowledge, welcome and assist customers in gaming
- Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
- Collaborate and work as part of the wider casino team
- Understand the games, payouts and who are our high value members
- Connects with first time customers, explaining how the games are run
- Follows guidance from the CADS, gaming supervisor and/or Pit boss to meet table demand and deliver fantastic service on the gaming floor
- Take part in the daily safe count ritual
- You must hold a PFL
- You must be able to work any time of the day, including weekends & bank holidays
Benefits of working for us:
- £1000 sign on bonus
- Share of tips
- Premium pay allowance after midnight
- Paid breaks
- 4 weekly pay
- Monthly Star awards
- Complementary meal for 2 on your birthday
- 50% off team food in all Rank venues
- On the spot rewards for a job well done
- Yearly Team award ceremony
(T&C's apply to the sign on bonus)
