Role Overview & Mandate
Executive Summary
Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, the brand has expanded across London with...
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Grind is a hospitality company that lives in London. Since opening Shoreditch Grind in 2011, the brand has expanded across London with restaurants and café-bars, burning the candle at both ends to serve coffee, food and cocktails to a killer soundtrack.
Coffee at Grind has always been at the forefront of what we do and who we are. We are coffee specialists and have always aspired to delivering the best quality, service and consistency of product at all of our GRIND locations. The coffee team are always busy and under pressure at all times of the day. Yet, we still manage to have fun on the job, develop within, and enjoy every working day at the GRIND.
We are looking for an experienced Head Barista to lead a small (yet very busy) team to ensure coffee at GRIND is always delivered to the best standard. This means making sure the team are always engaging with the customers, the quality of product remains consistent at all times, and that the speed of service is prompt.
To be eligible for this position, you will need to have experience in recruiting and developing a team, be trained in managing stock control, and knowledge of what it takes to be an effective leader. You will have a complete understanding of the equipment and the beans, a keen eye for detail and a passion for quality coffee.
We use La Marzocco Linea PB machines and Nuova Simonelli Mythos Ones grinders, so knowledge of dialling in, maintaining machines & close down is essential.
Role Responsibilities:
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Open and close down set up of all coffee sections
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Train and develop team and encourage professional development
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Lead and support a team at all times
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Dose, steam and texture to the correct temperature the correct amount of milk for a busy service with minimal wastage
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Pour advanced latte art (rosettas, multi-stage tulips)
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Keep coffee section clean at all times and report issues with espresso equipment to Coffee Maintenance team
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Handle customer issues and manage expectations to deliver a customer-focused approach
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Understand of all current coffees, including tasting notes, and recipes
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Manage and maintain all coffee, milk & tea stock levels and communicate any stock shortages with the Manager on site
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Ensure all stock is rotated and clearly labelled in compliance with H&S procedures
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Complete or delegate weekly stock take operations & cost sheets
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Understanding of coffee-based P&L’s, including sales figures and coffee margins
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Wear full and correct uniform always
Strong leadership and managerial skills
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Effective & efficient communication skills
- Exceptional barista skills
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Strong multi-tasking skills, ability to problem-solve with a solutions-driven approach
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Friendly, approachable and fun work attitude
Crew Card Membership - 60% off all Food & Beverage at every Grind cafe and coffee-bar.
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Retail discount on Grind at Home products
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Up to £300 referral bonus
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3 month Retention Bonus
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Invitation to our Social Events
- Access to Wellness Scheme
If this gets you going we would love to hear from you, please submit a copy of your CV alongside your application.
Only those eligible to work in the UK or have a valid UK work permit/visa will be considered for the above position.
Grind is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all candidates and employees.
We'll see you at the Grind!
