Role Overview & Mandate
Executive Summary
Who we are: For over 20 years, Global Relay has set the standard in enterprise information archiving with...
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Who we are:
For over 20 years, Global Relay has set the standard in enterprise information archiving with industry-leading cloud archiving, surveillance, eDiscovery, and analytics solutions. We securely capture and preserve the communications data of the world's most highly regulated firms, giving them greater visibility and control over their information and ensuring compliance with stringent regulations.
Though we offer competitive compensation and benefits and all the other perks one would expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation. It's a place where you can genuinely make an impact – and be recognized for it.
We believe great businesses thrive on diversity, inclusion, and the contributions of all employees. To that end, we recruit candidates from different backgrounds and foster a work environment that encourages employees to collaborate and learn from each other, completely free of barriers.
We encourage you to apply if your qualifications and experience are a good fit for any of our openings.
Your role
As part of the global marketing team, you will be responsible for gathering marketing data and write detailed reports on findings, identifying new markets and advise upper management on marketing tactics.
Your job
- Analyze large amounts of data from numerous sources, including websites, email campaigns, social media, and customer relationship management (CRM) systems, to understand marcom attribution.
- Support the team to interpret data and deliver insights with a particular focus on channel performance and contact lifecycle reporting.
- Create Tableau reports and dashboards to deliver intelligence, report KPIs and identify opportunities to enhance performance within the Global and Regional Comms functions.
- Import new data sources to be analysed as and when a case arises.
- Analyze various data sources to help determine attribution and ROI of our multi-channel campaign activities.
- Identify and interpret patterns and trends in complex data sets to develop an understanding of how our customers and prospects behave across channels and markets.
- Collaborate with Campaign Manager to suggest tests to improve marketing and growth metrics, closely monitoring and analyzing the results to make recommendations.
- Perform ad-hoc deep dive analysis into business challenges where required.
About you
To support the wide range of responsibilities for this role, the candidate must possess an equally broad set of skills.
- Good knowledge of analytical software such as Tableau and Data Studio.
- Advanced Knowledge of Excel
- Ability to communicate complex information in an easy-to-understand format.
- Excellent written and verbal communication and interpersonal skills
Experience (Graduate position):
- Bachelor's degree in business analytics, marketing, or other quantitative discipline.
- Experience with Tableau, Data Studio, Salesforce and web analytics tools.
- Fast learner, able to adapt quickly
- Collaborative mindset
- High attention to detail
What you can expect:
At Global Relay, there's no ceiling to what you can achieve. It's the land of opportunity for the energetic, the intelligent, the driven. You'll receive the mentoring, coaching, and support you need to reach your career goals. You'll be part of a culture that breeds creativity and rewards perseverance and hard work. And you'll be working alongside smart, talented individuals from diverse backgrounds, with complementary knowledge and skills.
Global Relay is an equal-opportunity employer committed to diversity, equity, and inclusion.
We seek to ensure reasonable adjustments, accommodations, and personal time are personalized to meet the unique needs of every individual.
We understand flexible work arrangements are important, and we encourage that in our work culture. Whether it's flexibility around work hours, workstyle, or lifestyle, we want to ensure our employees have a healthy work/life balance. We support and value a hybrid work model that blends collaboration with the team in the office and focus time from the comfort of your home.
To learn more about our business, culture, and community involvement, visit www.globalrelay.com.
