Programme Support Officer

About GKN Aerospace

A great place to work needs a great way of working; support us making GKN the trusted and most sustainable partner in the sky for our customers.

A Truly Global Business
Every day, around the world, we help aircrafts fly further, faster and greener. We’re the world’s leading tier one aerospace supplier of systems and components. With over 15,000 employees across 38 manufacturing sites in 13 countries serving over 90% of the world’s aircraft and engine manufacturers with sales of £2.8bn. Together as “one GKN” we’re moving our business and industry forward developing technologies that rapidly decarbonise aircraft, and innovating to help build a new generation of planes that produce zero emissions. We’re putting sustainability at the heart of what we do; driving our objective to becoming a net zero greenhouse gas emissions business before 2050!
Making a Difference
It’s great to know you’re making a difference to the future of aviation! Whatever part you play you’ll be helping us deliver operational excellence to our customers. Based at our Luton manufacturing plant you’ll do just that. Established in 1993, GKN Aerospace in Luton is a world leader in commercial and military ice protection systems and transparencies. Offering a full range of capabilities; design, analysis, testing, certification and manufacture of electro-thermal ice protection, military fast jet canopies and flight deck windows to over 20 programmes including: Boeing 787, Dreamliner, Airbus A320, AgustaWestland, AW101, Eurofighter Typhoon and Lockheed, Martin F-22 Raptor. Our customers include Boeing, Airbus, Lockheed Martin, Bell Helicopters, Textron, BAE Systems, Pratt & Whitney, Leonardo. Our Luton site is home to 400+ employees and onsite facilities including onsite parking, canteen, vending machines and showers.

Job Summary

Based at our Luton site as the Programme Support Officer you’ll report to the Programme Manager and support the day to day programme operations of the business. You’ll support on a range of manufacturing projects for customers and be responsible for the administration and activities associated with control and monitoring of progress, scope, cost and resource management within the programme. You’ll need to be open and flexible to occasional national travel, if required, to meet customers and visit our sites and this is the flexibility to work from home for up to 1 day per week dependent on the needs of the business.

Job Responsibilities

• Control and monitoring on progress, scope, costs and resource management and allocation for the program.
• Based on analysis, initiating of improvements/ recoveries on on-time delivery (OTD) and quality (Q) from Customer Scorecards / delivery schedule adherence (DSA) / Q etc in close collaboration with the responsible disciplines
• Preparing and maintaining the customer outlook for budgeting purposes
• Preparing the demand for operations, including required performance measures and preparing the handshake agreements with the performance site.
• Supporting Risk and Opportunity Management activities and managing the risk register to control and mitigate the risk exposure
• Establishing and controlling robust document management in the programme and towards/ from the customer
• Support creation, coordination and delivery of (change) proposals to customer requests
• A point of contact for customer communication and to attend meetings both virtually and face to face
• Preparing and analysing the Programme Performance Summary (PPS), and initiating actions in case of deviations
  

How You'll Contribute

To help us make a difference, you’ll bring your passion and talent for what you do along with the following skills, experience, qualifications and attributes:
Essential:

• Good standard of general education
• Experience of a busy role working with a range of stakeholders which sees you managing conflicting demands
• A high level of accuracy in performing work
• Good knowledge of Microsoft office suite

Desirable:

• Educated to degree level
• Experience in a Project Support role
• Experience with SAP
• Experience within manufacturing or the aerospace industry
• Either completed or registered for acknowledged Programme/ Project Management Certification

We are looking for people who want to make a difference, talented members with the skills and passions to become the best of the future in what they do. The Programme Support Officer will have strong communication skills, you’ll be a point of contact for our customers and work cross-functionally within the business, with a positive mind-set and can do attitude.

What We'll Offer

Once you’re on board you’ll get the following perks and benefits:

• £27,600 to £41,400 per annum dependent on experience
• Industry Leading Pension Scheme = we’ll match your contributions up to 8% on a 1 : 1.5 basis
• Life Assurance 8 x salary
• 25 days holiday + bank holidays
• Income protection
• Shopping discounts
• Cycle To Work Scheme
• Employee Assistance Programme
• A collaborative, dynamic working environment

As well as a competitive package we’ll offer you a world of opportunity. We want to see your career fly! We’ll support your career progression by providing you with learning and development opportunities. That’s the beauty of being part of a global business, once you’re on board you never know where you career journey may take you!

Why Join Us

A Great Place to work needs a Great Way of Working
Everyone is welcome to apply to GKN. Through our commitment to diversity, inclusion and belonging and by living our five powerful principles we’ve created a culture where everyone feels welcome to contribute. It’s a culture that won us ‘The Best Workplace Culture Award’ 2021 and this year we have been named among the best places to work in the UK by job comparison website Breakroom. By embracing and celebrating what makes us unique we encourage everyone to bring their full self to work. We’re also committed to providing an accessible recruitment process, so if you require reasonable adjustments at any stage during our recruitment process please get in touch and let us know.
Hybrid Work Approach
We understand our employees thrive by working differently, what works for one may not work for another, offering different ways of working is core to us creating a great employee experience. We’re pleased to provide a hybrid working approach enabling you to balance your time between working remotely and working in our offices. We’re also keen for our employees to achieve a work life balance so we’re happy to discuss flexible working options with you should the role be able to accommodate it.

Join us and keep the world moving …

#LI-ONSITE