Role Overview & Mandate
Executive Summary
Job Description Summary As a Connectivity Trainee, you’ll be responsible for facilitating remote...
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Job Description Summary
As a Connectivity Trainee, you’ll be responsible for facilitating remote access to our medical devices, allowing systems to be fully supported by the online engineers for monitoring, troubleshooting, and repairs on our life-changing medical equipment.Job Description
In this role, you will be communicating with customers, Field Engineers and GE VPN teams, resolving any issues on connectivity, and providing the kind of exceptional service that will ensure we achieve optimal customer satisfaction. It’s a vital role and your involvement will be invaluable when it comes to making sure patients have access to the best possible care.
Fixed-Term Contract: 18-24 Months
Willing to start as soon as possible
Responsibilities
Collate Network and Dicom details from Customer sites and facilitate addition to VPN before the installation is complete. To drive 90% connectivity at Install
Liaise with GE VPN Team and FE on connectivity status issues to achieve positive resolutions with timely follow-ups
Update Internal Connectivity Databases
Carry out basic network troubleshooting
Qualifications and Experience
Degree (or equivalent) in Computer Science, Business Information Technology, IT and Networking
Knowledge with Networking is ultimate plus
Systematic and thorough approach to problem solving, with good communication skills, both written and verbal
Good knowledge of MS Office applications particularly Excel
Desirable Skills
The ability to work unsupervised and act on own initiative.
CCNA Modules completed or sound knowledge of Networks
Eligibility Requirements
A good level of English and a valid Work Permit
Inclusion and Diversity
GE Healthcare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.
We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.
Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.
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Additional Information
Relocation Assistance Provided: No
