Job Description Summary

Responsible for activities and processes that help the UKI PCS sales organization achieve business objectives. Support the UKI PCS Cardio commercial team with pre-sale activities to ensure seamless order implementation. Deliver post-sale implementation excellence & consistency around clinical configuration, user training & clinical go-live support both directly throughout healthcare facilities in UKI & indirectly by remote tools & by supporting local specialists. Be integral to the UKI MUSE strategy development and execution.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Roles and Responsibilities

• Maintain clinical (& a level of technical) expertise primarily around ICAR & DCAR IT solutions & inter-modality connectivity with a specialisation in MUSE
• Support Cardio PSS’ with complex ICAR & DCAR IT solutions trials & quoting – Educate Cardio PSS’ to be autonomous in ICAR & DCAR IT commercial presentations.
• Liaise with internal stakeholders with respect to order execution – HPM/Service/OTR
• Monitor timely installation of DCAR IT solutions
• Be able to support ICAR installations as required
• Support Cardio PSS’ post installation activities – system configuration & application training
• Support modality leader with internal product training
• Develop and propose a UKI GTM strategy to support the implementation and application of MUSE both on site & remote
• Attend Global MUSE training and be able to develop and implement UKI customer and Sales Team MUSE training
• Understand ICS structure and align MUSE to their strategic goals to develop a cardiology solution for each region
• Identify ICAR & MUSE implementation roadblocks on UKI backlog and update on rev planning forecast to ensure accurate rev rec forecasting & avoid last minute slips from Q
• Provide an upstream/downstream interface between sales specialists and Europe/Global teams
• Support PCS Customer Care Calls for Cardio products and solutions
• Be an intrinsic member and contributor to the regular UKI internal cardio calls
• Be an intrinsic member and contributor to the EMEA DCAR/ICAR product meetings
• Be an intrinsic member and contributor to the UKI DI, Digital and U/S cardio calls
• Support UKI Sales at customer presentations, exhibitions, show and tell events

Required Qualifications

• Professional experience in sales support and/or project management
• Excellent product & sector knowledge
• Strong product demonstration experience in a complex sales environment involving multiple decision-makers/influencers
• Ability to energize, develop & build rapport at all levels within an organization
• Solid process orientation demonstrated resource management and allocation experience, and the ability to perform multiple tasks simultaneously
• Ability to interface with both internal team members and external customers
• Advanced IT skills with an ability to adapt to a range of IT applications

Desired Characteristics

• Proven customer acumen and relationship building skills in a healthcare environment
• Experience in educating clinical professionals
• Strong written & verbal communication & clear-thinking skills with the ability to synthesize complex issues into simple messages
• Excellent interpersonal skills & conflict management
• Excellent presentation skills
• Able to work individually and as part of a remote team
• Problem solving, technical/clinical/application troubleshooting
• Demonstrates solid GE values and leadership skills

GE HealthCare is an Equal Opportunity Employer where inclusion matters. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership – always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you’d expect from an organization with global strength and scale, and you’ll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

Additional Information