Assistant Manager, Brand New Shop in Hitchin!

Full time 37.5 hours per week, including weekends

Garden House Hospice Care have a big ambition to become the leading preloved and sustainable retailer on the high street. To support with this vision, we are opening a brand-new fashion shop in the busy market town of Hitchin.

We are looking for a team of dedicated and committed staff to bring this life. The new shop will generate vital income for Garden House Hospice Care, who provide care for patients and their families across North Hertfordshire and Stevenage.

Our new shop in Hitchin will complement our two existing and very popular shops already in Hitchin and offer a unique shopping experience.

We are recruiting for a committed Assistant Manager to support with the day to day running of the shop. We need someone with a passion for sustainable fashion and pre-loved goods, with experience in retail, fashion, and marketing to help us ensure our new shop is a success.

We are looking for someone with an eye for detail, excellent visual merchandise skills and the ability to promote the shop through digital and social media channels. Working in collaboration with our Online Sales team and other retail departments, you will be able to maximise the income from products by using the most profitable platform.

You will be rewarded with autonomy in your role and a supportive culture that encourages a healthy work life balance with opportunities to progress.

The role:

• Day to day running of the shop and supporting the team and volunteers
• driving sales and promoting Gift Aid to reach maximum revenue potential
• managing social media platforms including Instagram and Facebook.
• maintain a high standard of display, presentation and cleanliness throughout the shop
• seeking new opportunities to market the shop, including organising promotion events and activities
• managing the deliveries & collections of donated goods and delivering an excellent standard of customer service
• working collaboratively to build and develop a motivated team of staff and volunteers

Ideally, you will:

• have experience in retail, with a keen interest in sustainable fashion
• have knowledge and experience of working
• have a creative flair and passion for customer service
• be confident working in a fast-paced environment
• proactive, driven and commercially aware
• have strong IT skills with a good knowledge of Excel / Word / Outlook packages
• aspire to the Charity’s ethos & values

This role is a full time position covering 37.5 hours per week including Saturdays and Sundays on a rota basis, candidates should be flexible as there may be the need to work in other shop locations as required.

For an informal conversation please contact Amanda Hamshere on 07398 543941.

Successful applicants will be required to undertake a DBS check.

If you have not heard from us within 28 days, please assume you have been unsuccessful on this occasion. We reserve the right to withdraw this advert at any time. We can only accept applications from candidates with the Right to Work in the UK.

Job Types: Full-time, Permanent

Salary: £20,600.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Health & wellbeing programme

Schedule:

• Day shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Hitchin: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Reference ID: GHH/AssistantShopManager/HitchinNew