Commercial Support Assistant

An opportunity has arisen to join the Frontier team, based at Berwick upon Tweed. We are looking for a Commercial Support Assistant (CSA) to join us on a permanent full-time basis.

The successful candidate will provide administrative and customer support to the Scottish Commercial team as well as supporting the Scottish General Manager, Scottish Crop Production Commercial Manager and other Product Managers.

This is an ideal opportunity for anyone who has studied agriculture or is interested in an agriculture career, to work for the UK’s leading crop production and grain marketing business.

Ideal candidate

• Strong time management and organisational skills
• Flexible approach to work and managing changing priorities
• Excellent eye for detail
• Excellent communications skills with the ability to build effective working relationships both internally and externally at all levels
• Good working knowledge of Microsoft office
• Experience of meeting multiple deadlines in a very time sensitive environment
• Self-motivated
• Experience of working in a customer focused industry
• A friendly, and professional person who is solution focussed and passionate about getting things right

Key responsibilities

• To supervise and coordinate work across Northumberland/Scotland ensuring high standards of service is delivered at all times.
• To be an ambassador for Customer Support.
• Take responsibility to ensure best practice is shared across the CSA team.
• Supporting the Commercial team in all aspects of administration to include contracts and managing customer issues.
• Responsibility for organising and arranging team meetings, customer meetings and events.
• Take responsibility for coordinating our seasonal workers including recruitment, procedures, and Health and Safety.
• Involved in developing external relationships with customers.
• Responsible for producing and coordinating reports for Commercial team locally.
• Offer a high standard of service to internal and external customers.

Why work for Frontier?

At Frontier, we believe in rewarding our people for a job well done. As an employee you will have access to the following benefits:

• Opportunities for flexible working
• Helping you plan and save for the future with a contributory pension plan offering you a choice of contributing levels of up to 7% which is matched by us
• 25 days holiday (per annum) in addition to bank holidays with the opportunity to purchase up to an additional 5 days holiday per year
• Benefits supporting you and your family such as Life Assurance of 3 x Salary
• You and your friends and family (up to five people) will have access to our Employee Assistance Programme which provides 24hour support and advice on a variety of topics including financial and wellbeing.
• Access to money saving discounts at selected retailers through our Employee Discounts Programme and our Cycle to Work scheme
• We have dedicated Learning and Development specialists to ensure our commit to your ongoing development
• Access to free eye tests across all roles

About Us

Frontier is a successful and growing business. It is the largest crop production and grain marketing company in the UK, with over 1,000 employees and a turnover of more than £1.5 billion.

With a vision to be the first-choice partner for crop production and grain marketing, and the first-choice employer in UK agriculture, Frontier is committed to delivering a culture where people are at the heart of success.

Award winning for our commitment to people, we have been recognised by Great Place to Work since 2012 and we are proud to have been ranked in the top 30 UK best large places to work.

Our business approach is underpinned by our core values – Integrity, customer focus and expertise. These values support our whole philosophy and ways of working and we are always looking to attract talented individuals with either industry knowledge or specialist skills that will help us deliver consistently to these values.

Commitment to Diversity and Inclusion

At Frontier we have a clear commitment to equality of opportunity and diversity encouraging fairness and equality of treatment for all and as such we would encourage applications from backgrounds outside the agriculture sector.

We recognise the value of a workforce in which people from diverse backgrounds are encouraged to introduce fresh ideas and contribute to the business goals.

We are committed to providing a diverse and inclusive environment, inclusive employment policies and flexible working arrangements are in place to support this.