Role Overview & Mandate
Executive Summary
Customer ConsultantLocation FRF Toyota SwanseaRole Type Full timeAnnual salary – Salary...
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Customer Consultant
Location FRF Toyota Swansea
Role Type Full time
Annual salary – Salary £25,000 - £40,000 per annum depending on experience, skills and qualifications.
Company Benefits
30 days annual leave (inc. of Bank Holiday)
Company contribution pension*
Car Benefit Scheme*
Cycle to Work Scheme
Employee Discount
Free eye test with contribution of £49 towards DSE use glasses
Training and on-going development with the Award-Winning Toyota Academy
*conditions apply
About FRF
As one of the leading Toyota Centre’s in the UK we are passionate about ensuring our customers are always put first every day, everywhere.
With 4 dealerships in Bridgend, Swansea, Carmarthen and Haverfordwest, FRF are the face of Toyota in Southwest Wales. A family run company whose whole business ethos is based on striving to achieve excellence in all areas of customer service.
Does this sound like you?
- Excellent customer service skills. Takes pride in striving for complete customer satisfaction.
- Strong communication skills and enjoys listening and engaging with other people.
- Enjoys working to, and motivated to achieve, challenging sales targets.
- Strong Sales background.
- Able to take initiative and ownership of issues; is proactive, has a ‘can-do’ attitude.
- Able to work independently. Able to multi-task and switch quickly between tasks.
- Strong organisational and prioritisation skills.
- You are a team player who is comfortable learning from and working with others to help and support them.
- Computer literate and tech savvy.
- A proven track record in the delivery of great customer service and experience in a fast-paced environment.
If this sounds like you, send us your CV for consideration.
Job Types: Full-time, Permanent
Salary: £25,000.00-£40,000.00 per year
Benefits:
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Referral programme
Schedule:
- 10 hour shift
- Day shift
Experience:
- customer service: 2 years (preferred)
Licence/Certification:
- Driving Licence (required)
Work Location: In person
