Apprenticeship Compliance Coordinator - P/T - 12-month FTC - Birmingham

Role Title: Apprenticeship Compliance Coordinator (Level 1) P/T (Mon-Wed) - 12-month FTC

Reporting to: Apprenticeship Compliance Consultant
Location: Birmingham

Talent Shared Services provides the most effective and efficient solution for Talent’s strategic and operational needs. We leverage our global strength and scalability to drive the HR-related technology, projects and processes that allow EY to deliver against the changing requirements within our Talent organization, thereby enabling success. Talent Shared Services offers key support to EY’s Talent teams within the business, and delivers seamless HR operational services to the organization through a globally efficient network of Regional and Global delivery centres.

The opportunity

In 2017 EY became an accredited Employer Provider on the Register of Apprenticeship Training Providers (RoATP). This is a fantastic opportunity to work as part of EY’s UK Talent Shared Services (TSS), providing administration to support EY’s Apprentices and to perform compliance activities required by government bodies such as the Education Skills Funding Agency and Ofsted.

You will work closely with various EY teams including our HR Services team and our broader Apprenticeship team to support the end to end Apprenticeship delivery.

Your key responsibilities

• Obtain and validate apprenticeship data to ensure eligibility, completeness and quality of information
• Obtain and validate apprentices prior learning to determine any exemptions that apply to the apprenticeship service delivery model
• Use Maytas, FIS, Digital apprenticeship service and other government systems to manage data entry, assess eligibility, initiating apprentice starters and managing ongoing learning
• Maintenance of the Apprenticeship evidence pack – identify and communicate issues with learner evidence as required
• Support the Apprenticeship Compliance Consultant and Coordinators with the production of compliant ILRs on a monthly basis to evidence funding claims
• Proactively manage risk through regular data and system audits to ensure data integrity and accuracy, including identifying and managing changes in learning which may impact the ILR
• Maintain necessary documentation and procedures for external audit readiness, such as ESFA and Ofsted visits
• Produce reports and analyse data to help inform business decisions
• Produce apprenticeship agreement and commitment statements and ensure a signed copy of these documents are available in the learner evidence pack
• Work to key operational deadlines, KPIs and SLAs
• Respond to enquiries/problems on a timely basis and to satisfactory resolution
• Ensure effective quality control and continuous improvement in all aspects of this post, in keeping with EY's existing and developing quality assurance systems.
• Contribution to the development of EY’s Apprenticeship delivery by encouraging change and identifying areas for efficiencies and improvement
• Build and maintain effective operational relationships with TSS teams, EY Apprenticeship Team and others as required by the role

Skills and attributes for success

• Can accurately input data and analyse complex data sets, identifying and remediating errors as required
• Excellent attention to detail with a focus upon accuracy and quality with even the most routine of tasks
• Ability to adapt to change and adopt a flexible style and approach
• Capable of working under pressure, to prioritise workload and project requirements and manage own time effectively
• Initiative when problem solving, being self-sufficient and proactive
• Experience of high volume data management within a management information team and of using ILR/MIS, such Cognisoft Yeti, MAYTAS or PICS would be advantageous but not essential.
• Knowledge and understanding of apprenticeship programmes and insight into the Skills Funding Agency and Ofsted audit requirements
• Strong IT literacy with Microsoft packages
• Qualified in Maths and English GCSE A-C or equivalent, IT qualifications would be an advantage.

What we look for

We are looking for a high energy individual with excellent communication, attention to detail, analytical and customer service skills. If you are a true team player, who commits to own personal development and flexibly supports other team members in response to work volumes, the role is perfect for you.

What working at EY Offers

We offer a competitive remuneration package where you’ll be rewarded for your individual and team performance. Our comprehensive Total Rewards package includes support for flexible working and career development, and with FlexEY you can select benefits that suit your needs, covering holidays, health and well - being, insurance, savings and a wide range of discounts, offers and promotions. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that’s right for you

EY is committed to being an inclusive employer and we are happy to consider flexible working arrangements. We strive to achieve the right balance for our people, enabling us to deliver excellent client service whilst allowing you to build your career without sacrificing your personal priorities.