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United Kingdom (UK) 🛡️ UK Work Eligibility 💼 Company - Private
ECO (EC Outsourcing) - Customer Service Advisor
ECO (EC Outsourcing) ✓ Verified Employer

Customer Service Advisor

Verified Base Compensation
£21,673 - £22,672 / year
£1,806 - £1,889 / mo Apply Now →
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Official Specifications

Role Overview & Mandate

Executive Summary

Job descriptionHere at ECO we are looking for Customer Service Advisors to join our team! We pride ourselves on developing...

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Reviewed by Compensation & Visa Analysts
Sources: USCIS E-Verify & Home Office CoS

Job description

Here at ECO we are looking for Customer Service Advisors to join our team! We pride ourselves on developing our new and existing staff on their customer service skills, supporting their personal growth and building more engaged employees to get the best out of each individual.

This coupled with a unique, fun and vibrant environment makes ECO the perfect career choice. Experience is not necessary! We love to work with people who are driven to succeed, who immerse themselves in our culture, and who want to build a career here. Positivity, determination and enthusiasm are vital to doing well within ECO! No matter what your experience, whether you have experience in hospitality, care, retail, sales, education/teaching, charity/volunteer work, or any other public or customer service roles, then ECO is the place for you!

Your hard work will be rewarded through weekly incentives including EARLY FINISH FRIDAYS, CASH AND VOUCHER PRIZES and HOURLY RATE UPLIFTS! We also hold STAFF PARTIES and reward loyalty through extra holidays! Want to be part of the team? ECO are looking for applicants who are: Customer focused and enjoy talking to people Friendly and professional, building rapport with customers and being honest Understanding to customers and their needs Motivated to be part of the ECO culture, bringing your individual character to the role!

Resilient as it can get busy on certain days and there could be lots of calls in the queue Interested in being be part of a team and company, where your hard work is recognised! Benefits: Regular Incentives On-site Canteen Free On-site Parking Company Pension Internal Referral Incentive Real Opportunities for Internal Progression Anything else you might need to know! 8 Hour Shifts Monday to Friday including 1 in 4 Saturdays Up to 33 days holiday per year £21,673.60 per annum up to £22,672.00 per annum basic salary!

Write to Francesca Clinton

Job Type: Full-time

Salary: Up to £22,672.00 per year

Schedule:

  • 8 hour shift

Job Type: Full-time

Salary: £21,673.00-£22,672.00 per year

Schedule:

  • Monday to Friday
  • Weekend availability

Ability to commute/relocate:

  • Sunderland: reliably commute or plan to relocate before starting work (required)

Work Location: In person

Expected start date: 22/05/2023

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Compensation Analytics

Estimated Take-Home Pay

Calculator →

Projected statutory deductions based on standard single-filer baseline tax regulations in the United Kingdom corridor.

Gross Annual Package £21,673 - £22,672
Est. Income Tax Band 20% Basic Rate Band
Statutory Insurance / FICA 8% Class 1 National Insurance (NI)
Estimated Monthly Net £1,445 - £1,474 / mo
Regional Economics

Cost of Living (Sunderland, North East England, England)

Bureau Data
Est. Rent (1-Bed)
£1,100 - £1,750
Monthly Utilities
£140 - £210
Cost Index
112.5
Disposable Tier
Top 15% Rank
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Compliance Standards

Work Authorization Framework

Verified Status: UK Work Eligibility
Corridor: UK Employment Corridor
🛡️ Zero Fee: Direct corporate recruitment with zero placement charges.

Candidate Selection Pipeline

Direct Corridor Track
01
Direct Apply

Submit verified credentials & CV.

02
HR Screening

2-4 day credential verification.

03
Technical Panel

In-depth domain & team interview.

04
Official Offer

Corridor contract & relocation.

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