Role Overview & Mandate
Executive Summary
Our growing teams are looking for their next Customer Service intake! If you’re looking to join an award-winning company that gives you...
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Our growing teams are looking for their next Customer Service intake! If you’re looking to join an award-winning company that gives you opportunities to develop a career, then apply now!
Our Customer Service Advisors are experts in helping customers with a variety of queries from paying a bill to supply issues. We offer a comprehensive training package to enable you to become experts in helping people. The roles will give you a start with a growing business, giving you the chance to develop your career with a forward-thinking company.
What we offer:
- Passionate about career development – we want you to succeed!
- Free Parking on site
- Social hub
- Fun working environment with an emphasis on teamwork
- Gym on site
- Life Assurance
- Cycle to work scheme
- Employee recognition scheme
- Focus on learning and development
- Social events
Who we are:
We’re part of South Staffordshire PLC who own South Staffs and Cambridge Water, amongst a host of other businesses – as a result you’ll be part of a 3000-strong network of colleagues with all of the potential for your future that brings.
About the role:
The role entails delivering excellent customer service, taking payment and Direct Debit calls from our customers respectfully and in a timely manner. You’ll be required to deliver first class customer service each and every time, and ideally you have a background of providing that to a high quality whether that’s inbound, outbound or face to face
The role covers a working window of 8am to 6pm Monday to Friday and 1 in 4 Saturdays 8am to 1pm (to include bank holidays). You will be required to work varied shift patterns over 37.5 hours a week .
We are looking for people who:
- Have a great work ethic
- Enjoy working as part of a team
- Are customer service driven
- Have great communication skills
Ideally, you’ll be available to attend an assessment centre on Wednesday 31st of May 2023 at 10am here at Green Lane in Walsall.
If you’re successful, then we’ll be in touch really soon to confirm your place and tell you what to expect on the day!
Job Types: Full-time, Permanent
Salary: Up to £20,319.00 per year
Benefits:
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Employee discount
- Free parking
- Gym membership
- Health & wellbeing programme
- On-site gym
- On-site parking
- Referral programme
- Store discount
Schedule:
- Day shift
- Monday to Friday
- Weekend availability
Supplemental pay types:
- Bonus scheme
Application question(s):
- Are you available to attend an Assessment Centre on the 31st of May 2023 at 10am?
Work Location: In person
Reference ID: REQ000237
