Graduate Sortation Manager - Hub Operations

DPD is a member of DPDgroup, one of Europe's leading parcel delivery networks, and aims to be the most sustainable delivery company in the UK, with a turnover of over £2 billion. We also deliver the best service, use the best technology and recruit and retain the best people in the industry.

Job Description

This position will expose the Graduate to the high-speed pace of hub operations and give them a chance to prove themselves every quarter as they are challenged to improve the Hub Operations. Through the 2 year program, rotations will take place on different operations and operations support teams.

The Graduate will report to the Innovation Manager and closely follow a rotation scheme every 3 months, focusing on learning the value that each department is adding to the operations and executing an improvement project that will test the acquired knowledge.

Heavy involvement with the night-to-night operations will be expected, as the Graduate will have a direct impact on the most important Key Performance Indicators. The rotations will emphasize all the operational areas in the hubs, throughout all of the DPD hub sites.

Additionally, Six Sigma and Lean Manufacturing are highly recommended as they will ensure projects and tasks are delivered effectively. The Graduate should be able to work and travel across multiple sites on Hinckley, Oldbury and Smethwick.

Please note we can only accept candidates who have the right to work in the UK, and you will work nights in parallel with the hub operations.

Responsibilities

• Identify and contribute to the improvement of the operational Key Performance Indicators (KPIs)

• Manage and lead hub sections from all the different areas in the hub operations, while reaching all the necessary KPIs

• Resourcing additional staff at short notice in the event of any employee absence

• Liaise and identify project stakeholders to identify and define requirements, scope, and objectives

• Achieving the Hub objectives relating to Health & Safety and productivity to deliver outstanding service to our Depots and Customers

• Communicate project status to all participants, building any necessary dashboards or reports

What we’re looking for

• You will be educated to degree level- ideally this would be in a subject surrounding Business, Logistics or Supply Chain

• The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.

• Have demonstrable background in the use of Microsoft Office or Google Suite at an advanced level.

• Demonstrate high levels of resilience, self-motivation and flexibility.

• A confident communicator at all levels.

What we’re looking for

• You will be ideally qualified to Masters level however a minimum of 2:1 Bachelors Degree classification, in a Business, Operations, Supply Chain or Statistical Analysis subject.

• You will have strong communication skills with the ability to inspire, motivate and manage a team.

• Decisive and effective decision-making, problem resolution, and time management skills.

• Demonstrate high levels of resilience, self-motivation, and flexibility.

• Excellent computer skills with the ability to use Google chrome applications

• The ability to do comprehensive reporting, alongside analysis of data is recommended

• You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.

• Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Hard Work, and Accountability.

Job Specifics

Due to the Nature of our operation this role will require you to work nights. Typically this will be Monday-Friday although some weekend work at busy times may be required

You will have a comprehensive induction to DPD, this will include both a corporate induction followed by a thorough induction of our Hubs and wider Network Operation.

A full UK driving licence is essential.

Remuneration

Your package will include a competitive basic salary. As well as this you have access to some other fantastic optional benefits such as Cycle2Work Scheme, Dining Cards, Holiday trading and discounts and savings on 1000’s of retailers.

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. There is a culture of recognition and reward within DPD to include; long-service awards, a special recognition programme for those individuals that go above and beyond, and the DPD Personality of the Year award.

If successful you can look forward to the exciting prospect of joining an increasingly successful and expanding business, that through its constant innovation, has revolutionised the express parcel industry and continues to define its outlook for the future.

DPD is a Valuable 500 company and a Disability Confident Employer