Operations Manager

BE AN ESSENTIAL PART OF EVERYDAY LIFE
Position: Operations Manager ( Back of House)
Location: Bristol Airport
Contract Type: Permanent (Full Time)
Shift pattern: : Monday to Friday (Role requires 24/7 oversight)
Criminal Check required: Yes

**Amazing Benefits including 24 hour GP service, Retail discounts and reduce cinema tickets plus many more**

Are you a motivated, organized individual seeking a challenging and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes … we're looking for you come join our ground handling operation at Bristol Airport.

If this sounds like a team you'd like to join … keep reading.

We make promises to our customers, and we'll make promises to you too. The key responsibilities in this role include;

• Fully accountable for daily operational performance of the back of house operation at Bristol Airport
• Day to day on time Performance reporting, trend analysis & continuous improvement
• Make our customer feel confident in how you run their operation with open and honest reporting
• Managing 10 day outlook resourcing oversight
• Lead Disruption Co-Ordination
• Chair daily/weekly meetings
• Manage colleague welfare
• Line management of Station FLM's (First Line Managers) & Station S0M's (Shift Operations Managers)
• Build key relationships with our customer and their 3rd party suppliers
• OMS management of key tools to improve our practices

Why choose us?

(DHL is ranked NO#1 this year as a The Best Place to work with a large number of employee benefits)

• You'll work hard, and it'll be worth it.
• You'll have opportunities to lead, develop, and work alongside people from all walks of life, and you'll learn from every interaction
• You'll be relied upon – and trusted – to initiate process improvements that enhance your team's output and satisfaction.
• You'll grow as much as you want to grow – with on-the-job experience and the boatload of learning opportunities DHL Supply Chain offers.
• You'll love it.

You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you:

• Previous management experience ( 1 year minimum)
• Excellent communication skills at all levels
• Ability to manage a team
• Aviation experience desirable but not essential

• Ability to manage change processes
• Ability to deliver results under stress
• Coaching and active listening skills
• Problem solving skills
• Good balance of Results and respect approach
• Ability to drive Standards within the direct team
• Hold a full driving licence

Security Process to work within Aviation and Travel at DHL

• Be able to provide 5 years address history
• Be able to provide 5 years reference history (employment/education/benefit claim/character)
• To obtain a full airside ID

What will you get in return?

As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, simple savings and financial education. You and your family can also access our mental health app on the go, free mortgage and Will advice as well as hundreds of retail and lifestyle discounts. We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more is hosted on our Benefits platform which you will have access as a DHL Employee.

What you'll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online.

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.