IT Analyst

BE AN ESSENTIAL PART OF EVERYDAY LIFE

Position: IT Analyst
Grade/Salary: RCS O
Location: Stanton near Bury St Edmunds
Contract Type: Permanent (Full-time)

Are you a motivated, organized person seeking a demanding and rewarding opportunity in a fast-paced environment? Would you enjoy being part of a dedicated team that works together to create a relevant, memorable difference in the lives of our customers and employees? If you're looking for change, and you're ready to make changes … we're looking for you.

At DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are one of the most innovative, most culturally diverse companies on the planet. We provide unmatched opportunities for personal and professional development. We really are a, “Best Place to Work.”

If this sounds like a team you'd like to join … keep reading.

We make promises to our customers, and we'll make promises to you too.

As the IT Analyst you will be responsible for providing on-site support, maintenance and fault diagnosis, to Manage diagnosis and resolution of IT operational problems. You will be required to support new business requirements, undertaking project work as required, supporting the installation and testing of new applications and projects while coordinating hardware procurement and repair as required.

Furthermore, you will support analysis and solution design as required. You will act as the first point of contact for IT queries, dealing with IT related problems and queries referred by other business teams. Within this role you will have an proactive approach in identifying and executing IT coaching and training needs and undertaking any other reasonable duties as requested by the IT Manager.

The key responsibilities in this role include;

• Analysis & IT Solution Development - Development of business requirements & translation into IT solution definition for development, testing, deployment & ongoing service management.
• Deployment & support of warehouse & transport & associated business systems deployment and testing across multiple sites and contracts.
• Testing Preparation and maintenance of Test Scripts and Release Plans to LS UK Standard.
• Industry knowledge - Maintain knowledge of logistics, life sciences & healthcare including supply chain principles and associated IT & technology methodologies, competitors, solutions & market dynamics.
• Implementation & planning - understand and accurately quantify deployment requirements for implementation of IT systems, input to documentation & implementation project plan templates. Support for project delivery as required.

You won't find another job like the one you'll find with DHL Supply Chain. Now, here's what we need from you:

• Experience preferably in the logistics industry - desirable not essential.
• Experience gained in, or knowledge of pharmaceutical industry regulatory & compliance – desirable.
• Experience with automation solutions is preferable - desirable but not essential.
• 1 year + in an IT role with experience of business systems support in an operational environment / IT project delivery support / IT service management / preferably with working knowledge of DSC IT products / processes / departments & service levels.

What will you get in return?

As a DHL employee you'll have access to a wide variety of benefits aimed at enhancing your wellbeing both at home and at work, from a free and confidential 24/7 GP Service and Employee Assistance Programme to affordable loans, cycle to work scheme and financial education. You and your family can access our benefits portal on the go, with hundreds of retail and lifestyle discounts including affordable refurbished and recycled technology and services such as free mortgage and Will advice. We also offer yearly free flu jabs and give you access to our Private Medical Insurance through AXA Health. All this and more are hosted on our Benefits platform which you will have access as a DHL Employee.

What you'll need to do next?

If you have a proven track record of achievement to match the requirements for this role and you are looking for your next career move, simply apply online ensuring that a full up to date CV is attached with your application.

We will ensure that all our resourcing activities are fair, transparent and consistent across the UK. We want to ensure that the candidate experience is of the highest professional standard.

The Company is committed to providing equality of opportunity for all employees. Furthermore we aim to ensure our workplaces are free from discrimination and that not only employees but also our potential future employees are treated fairly and with dignity and respect. We will ensure that equality of opportunity maintains a high profile in our organisation.