Know Your Client (KYC) Quality Assurance (QA) Data Analytics Associate

Job Title Know Your Client (KYC) Quality Assurance (QA) Data Analytics Associate

Location Birmingham

Corporate Title Associate

Client Lifecycle Management (CLM) in Global KYC Operations is responsible for performing KYC on clients of Deutsche Bank Group and Affiliates across Corporate Investment Banking. The Financial Crime Risk (FCR) division (KYC), (QA) function provides assurance to stakeholders as to whether Deutsche Bank KYC files reviewed meet the standards defined in the KYC Policy.

The Management Information Analytics & Transformation function is responsible for providing stakeholders, Management Board, Regional Management, Regulators and Auditors with a view of the quality of Deutsche Bank KYC process. The team provide in-depth analytics into the Root Cause of failure areas, assist with the management of action plans globally, aid the wider QA team on transformation projects through automation of processes and provide support to the development of key strategic systems.

What we’ll offer you

A healthy, engaged, and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.

Hybrid Working

We understand that employee expectations and preferences are changing. We have implemented a Hybrid Working Model that enables employees to reach a working pattern that works for them. Eligible employees have the opportunity to work from the office and remotely from home (subject to the role’s eligibility).

You can expect

• Competitive salary and non-contributory pension

• 30 days’ holiday plus bank holidays, with the option to purchase additional days

• Life Assurance and Private Healthcare for you and your family

• A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits

• The opportunity to support a wide-ranging CSR programme + 2 days’ volunteering leave per year

Your key responsibilities

• Take on the ideals of an Operations Engineer – working across the organisation to help drive change & improvements

• You will own responsibility for the production of day-to-day Management Information

• You will be responsible for the production of Governance forum material

• Identify opportunities to automate manual processes, owning the management and development of solutions in line with the organisation’s key objectives

• Develop Alteryx & Tableau solutions for reporting – assisting with process engineering to minimise costs and drive efficiency throughout the organisation

• Support and lead the continuous improvement program of work borne out of QA testing results, assess root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements

Your skills and experience

• Analytical skills, attention to detail with the ability to think laterally around issues and proposing robust solutions

• Experience of Operations process design and enhancements

• Expert knowledge of Excel specifically, with building of complex formulae and pivots (including power builder)

• Experience of producing informative PowerPoint material for Governance forums

• Experience with process automation tooling such as Alteryx & Tableau is preferable

• Experience of delivering key updates and management information to senior stakeholders

How we’ll support you

• We will provide 1-2-1 management support, bespoke training, and technical support

• Full training on Alteryx & Tableau will be provided (even with previous experience)

• Full support on wider KYC processes is available to help broaden knowledge

• Flexible working patterns in line with bank’s “Future of Work” program are available

• We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (for example, screen readers, assistive hearing devices, adapted keyboards)

About us and our teams

Deutsche Bank is the leading German bank with strong European roots and a global network.

Our values define the working environment we strive to create – diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.