Trainee Applications Support Analyst

Trainee Applications Support Analyst (Ref: N/A)

As part of the Council’s Annual Apprenticeship Program, we have an amazing opportunity to gain work experience as Applications Support Analyst with our ICT - Xentrall Shared Services team based in Darlington, whilst studying towards a Level 4 Application Support Lead apprenticeship qualification. We are looking for someone who wants to make a difference, to serve the people of our borough, and who is committed to their own development Xentrall Shared Services is a groundbreaking public/public partnership between Stockton-on-Tees and Darlington Borough Councils. We provide a wide range of support services to Councils, Schools and Academies by the teams in Xentrall HR and Payroll, Finance, ICT and Design and Print. The role will be working within an experienced local government ICT Application Support team that support multiple line of business applications. The job will have you working across databases, applications, both on-premise, hosted and cloud, interacting with customers, end users, and suppliers, in a busy, dynamic environment. As this is an apprenticeship opportunity, you will be provided with all the training and support you need to be a success. We are looking for someone with the following qualifications, personal attributes, skills and behaviours: • A Level 3 qualification (Expected or Obtained) or the equivalent level of work experience. • English Language & Maths Level 2 qualifications - GCSE at Grade C / 4 or above or equivalent Level 2 Functional Skills (Obtained) • Analytical and Logical thinker • Communication skills - listening, spoken and written • Team player who is not afraid to try something new • Commitment to own personal and professional development Please outline in your personal statement in your online application how you meet this criteria. If you are looking for a career where you can make a real difference to others, we welcome an application from you. ABOUT OUR OFFER: We offer a competitive apprenticeship salary, paid time to attend training, generous annual leave, local government pension and access to a number of other benefits like discounts at high street and online retailers, and health & wellbeing support including access to mental wellbeing support and physiotherapy services. We are committed to supporting you throughout your apprenticeship with a dedicated mentor, and additional training & development opportunities. There is also the potential for you to secure long term employment with the Council upon completion of your qualification, and the ability to also apply for internal vacancies restricted to employees throughout your apprenticeship. And that’s not all – We also offer a degree of flexible working with the opportunity of working from home in line with the Council’s Flexible Working Policy, following completion of a 6-month probationary period. If you would like an informal discussion about this opportunity, please contact David Barr our ICT Projects & Applications Manager by email: David.Barr@xentrall.org.uk or call 01642 524858. To apply click: https://www.northeastjobs.org.uk/job/Trainee_Applications_Support_Analyst/245370