Warehouse Manager

Warehouse Manager - CUPP HQ

About us

We are CUPP; an independent bubble tea company founded in Bristol and now expanding across the UK. We see ourselves as bubble tea pioneers, striving to refine every element of the famous Taiwanese drink. To make it the freshest, healthiest and tastiest bubble tea in the UK!

Our company is growing fast, with 25 successful bubble tea stores nationwide and several more opening this year. We're now looking for enthusiastic and hardworking individuals to join our HQ and Warehouse team.

Your role

As our Warehouse Manager, you’ll be experienced in varied warehouse and stock management roles with proven experience in leading a safe and efficient warehouse. You will manage daily orders of stock shipped out on pallets, facilitate and organise incoming shipments from Taiwan as well as stock tracking, ordering and rotation. Along with adhering and advocating a safe and compliant working environment, managing team members, planning and implementing new systems.

You will play a key role in supporting our CUPP sites in keeping stock levels efficient as well as ensuring the smooth day to day running of our new Warehouse HQ.

Your Key Responsibilities:

You will be primarily responsible for carrying out the following duties:

● Managing the warehouse team members and liaising with the office team to process daily stock orders for our stores nationwide; picking orders, packing pallets, shipping

● Management tasks such as rotas, holiday requests, performance reviews and HR procedures within your team

● Recruitment
● Booking pallet deliveries and liaising with our office team and haulage company.
● Daily, weekly and monthly Health and Safety checks using our Due Diligence system
● Using fork lift and packing equipment safely and efficiently.
● Arranging further training and progression for the warehouse team.
● Ensuring the warehouse is a safe, secure and compliant working environment for all employees and visitors, ensuring health and safety procedures are adhered to, recorded and reviewed

● Source and purchase inventory then manage stock levels.
● Organise shipments from overseas; assisting agency with clearance documents. Once arrived in warehouse, ensuring stock is rotated and stored safely.
● Balance stock counts daily, weekly and monthly.
● Track financial implications of wastage and picking errors.
● Day to day duties, ensuring smooth running of the warehouse; liaising with the office team in ordering supplies, general cleaning and maintenance of the warehouse.

● Be the first point of contact in our warehouse for internal and external queries.
● Seek cost saving opportunities and collaborations with suppliers and partner companies.
● Source technology and equipment to improve efficiency and accuracy of all warehouse operations.
● Be an energetic and positive manager ensuring the team is well trained, supported and challenged in their role.

This role is for you if:

● You’re experienced in a warehouse and logistics management environment
● Forklift licence essential
● You have a energetic and positive attitude
● You will be organised and methodical in your approach to work tasks
● You enjoy working in a small exciting team, which is growing rapidly
● You have a positive and open mindset understanding the importance of a positive working environment
● Varied role, with great opportunities to get involved in other areas of the business
● You want to work with a growing company - you can grow and develop with us with plenty of room for progression nationwide

Benefits:

● Employee discount on all bubble teas, nationwide
● A brand new warehouse space with parking and great facilities
● Barista coffee and bubble tea on site!
● A chance to progress in one of the fastest growing hospitality businesses in the UK
● A challenging workplace with an opportunity to put your stamp on the role and the operations of the company
● A great working environment and team morale

Schedule:

● Monday to Friday.

Salary:

Starting £28K DOE

Quarterly bonus structure based on Key Performance Indicators

Equality, Diversity and Inclusion

CUPP is fully committed to equality, diversity and inclusion. We’re dedicated to working hard to ensure that our approach to recruitment is inclusive and we firmly believe that employing a diverse workforce is central to our continued success.

Job Types: Full-time, Permanent

Salary: From £28,000.00 per year

Benefits:

• Casual dress
• Employee discount
• Free parking
• On-site parking
• Store discount

Schedule:

• Day shift
• Monday to Friday
• No weekends

Supplemental pay types:

• Bonus scheme
• Performance bonus

Experience:

• Warehouse Management: 1 year (required)
• Supervisor: 1 year (preferred)

Licence/Certification:

• Forklift Licence (required)

Work Location: One location