Center Manager

Covenant Physician Partners is hiring a full-time Center Manager at Bay Area Endoscopy located in Castro Valley, CA.

Please note the pay range for this position is $150,000 - $160,000 annually.

Under general direction from Covenant’s Regional Vice President, Operations (RVP) and specific direction from the Center's Board of Managers, the Center Manager is responsible for managing all business and clinical operations of the Center. The Center Manager is assisted by staff in Covenant’s corporate office. The Center Manager is responsible for developing and maintaining high quality and patient-focused care in a cost efficient manner.

Essential Duties And Responsibilities

• Manages clinical operations of the Center according to policies, protocols, orders, and regulations.
• Utilizes Center data and comparative information and principles of continuous quality improvement to drive improvement in Center results. Serves on, and in conjunction with the RVP and Medical Director, coordinates efforts of the Center Quality Management Committee.
• Works closely with the Center’s Medical Director and through subordinate staff to assure all clinical aspects of care delivered at the Center meet established standards. Through Center staff, works with attending physicians to implement specific patient care orders and protocols.
• Manages all employee relations and human resource activities (e.g., recruits, hires, trains, motivates individuals) to meet patient care needs within established budgets and staffing patterns. Supported by Human Resources staff in managing employee relations and HR activities.
• Directs subordinate staff to manage supplies and inventory to assure that necessary supplies and equipment are available for patient care needs. Utilizes company processes to assure appropriate accounting and internal controls are maintained for ordering and receiving materials and equipment.
• Demonstrates effective leadership and communication skills in order to motivate Center associates. Conducts regular staff meetings with center associates to enable effective communication.
• Works with Covenant’s support staff and the RVP to continually meet requirements of State Licensure, CMS Conditions of Participation, and accrediting organizations.
• Provides on-site support and direction to Center associates for the Vice President of Revenue Management to assure appropriate procedures are followed for patient scheduling, registration, medical record documentation, billing, and collections.
• Serves as day-to-day manager of financial and administrative staff.
• Provides a systemic approach in working with patient grievances and Covenant Compliance Team to resolve any issues of patient care.
• Works with other Center Managers and other Covenant staff to improve processes that will enhance the Company’s overall outcomes.
• Creates, analyzes, and provides routine and adhoc reports on Center activities as directed.
• Strategizes methods to meet/exceed monthly budget parameters by working closely with RVP.
• Serves as risk manager for the Center to address any safety issues and the reporting of general liability or workers’ compensation claims.
• Assists the RVP with preparation for Board of Manager and related governance meetings.

About the Candidate

• Baccalaureate degree or equivalent experience in healthcare field strongly preferred.
• Five years health care leadership experience.
• Active RN License required.
• Able to use personal computer, including word processing, spreadsheet, and e-mail / calendar functions for day-to-day activities.
• Possess a working knowledge of the legal and regulatory environment impacting ASC’s, and the applicable standards of the AAAHC, The Joint Commission, and other regulatory bodies for ambulatory surgery centers.
• Demonstrated ability to work collaboratively with physicians and all medical professionals.

About Covenant Physician Partners

At CPP, we offer the opportunity to be part of an organization that’s advancing healthcare and creating a new model for the future. Covenant Physician Partners delivers superior value to patients, physicians, associates, and communities through professional and innovative services.

We provide an outstanding benefits package to our full-time associates that includes:

• Generous paid time off in addition to national holidays, two floating holidays, and a birthday holiday
• Medical, Dental, and Vision insurance after 30 days of employment
• $250 of professional development funds provided every year
• Invest in your future with tuition reimbursement and a company match on your 401k
• Associate discounts at major retailers such as Amazon Prime and Costco

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