Sales Support Executive - Lisburn

Our workforce has grown to over 200 to support our expanding customer base, product range and service offering. We count some of the industrys leading talents among our staff, from green coffee buyers and roasting technicians, to barista trainers and field engineers.
Do you want to join our team of top talent in an exciting and industry-leading organisation? Read on!

Position: Sales Support Executive
Location: Head Office,Lisburn
Job Type: Full time, permanent
Hours: Monday to Thursday 8:30am to 5pm, Friday 8:30am to 4.30pm (37,5 hours)
Salary: £21,250.00 plus commission (Up to £300 OTE per month if Targets and KPIs are met)
Benefits: 24 days annual leave increasing with length of service, plus 8 bank holidays, medical cash-back programme, employee assistance programme, staff discounts and more!

Purpose of Role:
An exciting opportunity has arisen to apply for the position of Sales Support Exec on a full-time, permanent basis. In this role, you will ensure the accurate and timely processing and control of all customer contracts for the company in order to optimise the Companys investment in line with Sales and margin requirements. You will support the Sales Team, ensuring all communication is accurate and according to agreed timescales.

In your new role, your key responsibilities will be:

• Logging all Contracts created with customers
• Creating all necessary paperwork for each contract
• Creating paperwork for sign off for all Bulk Orders
• Loading Equipment & Product orders onto the internal system
• Invoicing and reconciliation
• Setting up and invoicing of Service agreements
• Check external portals for orders
• Checking and maintaining Direct Debit data
• Setting up new customers and database maintenance
• Proactive Customer Monitoring
• Maintain Expired Rentals and Service agreements
• Liaise with internal Sales teams
• Handle large volume of internal emails
• Scanning and filing documents to support modernisation of systems

Experience:
To be considered for this opportunity it is essential that you have previous experience in a similar role in a fast-paced finance environment. Youll be educated to GCSE level or equivalent with good results in Maths and English. Youll have excellent attention to detail, and youll be a competent user of all Microsoft Office packages. Youll be an excellent team player who can also take responsibility for your own workload and use your initiative to complete your tasks within the deadline.

Personal Attributes:

• Must be able to work under pressure & prioritise own workload
• Credible, capable, articulate
• Focused on company targets while attentive to all processes and deadlines
• Hands on and a proactive attitude
• Confident enough and willing to seek advice whenever required
• Focused on personal targets, while supportive of team targets and needs
• Able to follow strict processes, structures, and deadlines
• Flexible work approach
• Customer focussed both with internal and external customers

Application:
If this sounds like you, then you could be the right fit for us! Please click APPLY, upload your CV and well be in touch as soon as we can.

Thanks, from the Team @ Matthew Algie & Capitol Foods

Equal Opportunities:
We are committed to promoting equality of opportunity for all staff and job applicants. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit.

Our selection for recruitment does not discriminate on the basis of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnicity, ethnic or national origin, religion or belief, sex or sexual orientation or gender reassignment status (protected characteristics).