Retoucher

About us

Club L London is the next-generation online fashion retailer for the forward-thinking consumer. Founded in 2007 Club L was created with the vision of offering long lasting luxury styles, trend-oriented collections with a twist and unique, statement designs that offer both exceptional quality and fit in an otherwise saturated market of fast fashion and throw away goods. Expertly designed and crafted in-house, Club L specialises in accessible luxury, unique designs and unrivalled quality made to flatter every figure.

We manufacture everything in house and abroad and so apart from fit, quality and design it’s imperative that we source and manufacture in an ethical and environmentally friendly way. At Club L our team are like family so ensure all our staff are paid fairly and have full access to company benefits. We are also working hard to ensure that we are environmentally conscious throughout the production process. We now ship 85% of all goods by sea and have reduced packaging by 60% since 2019.

We are passionate about nurturing upcoming talent within the fashion industry whether it be design and development, marketing and PR, digital tech, creative, social or customer services within a diverse and collaborative environment. Our team is dedicated, ambitious and hard-working and with a prestigious portfolio of global partners and a rapidly growing e-commerce team, there are numerous opportunities to join Club L’s influential team and take your career to the next level. This position is perfect for anyone looking to get into the fashion industry and progress further.

The Role

We are looking for a passionate, enthusiastic and experienced Retoucher to join our growing team in our Middlewich location . This role will involve fast-paced retouching to a high-end degree, colour correcting garments against product, skin tones and backgrounds as well as colour checking against production garments in order to minimise our returns. We are looking for someone who can pay acute attention to detail and who can use their independent eye to advance the level of retouching to our premium level.

Candidates must have 3+ years of full-time experience in retouching and provide a portfolio of their e-commerce retouching work

Responsibilities

• Ensuring all KPI’s are met and quality controlling image batches across team members to ensure consistency and standards are met. Developing strategies to increase efficiency and standards and developing workflows and processes
• Communicating with merch and ecom teams to ensure priorities are met and workflows and processes and streamlined across departments
• Retouching & preparing campaign, ecom & social images to a high standard for the website & marketing campaigns, ensuring consistency across all collections
• Responsible for colour matching all products to physical garments and adjusting accordingly with high accuracy. Recolouring some garments where necessary and organising the process of checking images to garments within our warehouse.
• Uploading imagery where required
• Cross referencing & quality checking shoot imagery, improving standards across the team
• Batch renaming imagery with reference codes where needed and/or instructing the digital admin to do so
• Resizing imagery for web, extending campaign images and developing best practice throughout team
• Updating organisational platforms and ensuring processes are well documented and communicated within the team. Feeding back to the Product and Retouching Manager on improvements and KPIs monthly
• Interpreting returns reports, bounce rate figures and identifying & raising any stock/imagery/website issues with e-commerce and retouching team.
• Assist and support team members as required and providing development and training to more junior members
• Retouch images from capture through to delivery to agreed timelines.
• Responsible for quality assurance on all images in advance of going live and double checking post live date including regular site walks.
• Receive creative direction from designers, photographers, and manager to make corrections when necessary and feeding back on improvements.

Requirements

• 3+ years of Full Time Experience working in a fast-paced environment is essential
• Highly organised & able to multi-task
• Be motivational and personable
• Ability to communicate clearly, accurately, and confidently.
• Proficient with Microsoft excel & data management & entry
• Experience of working in a team to meet a common goal
• Senior level of Photoshop CC knowledge is essential
• Composite retouch experience preferable
• Knowledge of using photoshop actions to improve efficiency
• Strong organisational skills, Proactive and able to take initiative to own the role
• Professionalism under pressure and flexible approach to the challenge
• Creative and technical excellence in photoshop.
• Experience with Lightroom preferable
• Photography knowledge preferable

What's on offer?

• Competitive salary
• 25 days of annual leave with an extra day of leave for your birthday, exclusive of bank holidays
• Flexible working hours around core hours of 10-4
• Early Finish Fridays
• Cycle to work scheme
• 40% staff discount
• Healthcare Cashplan
• Free onsite gym
• AbleFutures
• Annual bonus scheme
• Social events
• Free snacks, drinks & treats