Logistics Operations Manager

Clarke Transport a family business – one of the leading privately owned multi-service transport organisations in the UK are looking for a Logistics Operations Manager to work out of National Hub in Tipton.

Are you Interested in a transport role within one of the nation’s leading, pioneering distribution organisations which is now in its 90th year of operations and work with an organisation that invests in its people, career development and ongoing personal development? Would work in a fast-paced, progressive environment interest you?

Logistics Operations Manager Job Role & Purpose:

You will provide effective management of the Company’s transport and operational functions and support the Logistics Operations Manager to plan and co-ordinate all transport operations within budget, continuously improving the operation for increased efficiency and customer satisfaction, maintaining high standards of service within the operation.

Key Duties & Responsibilities:

• Plan, organise, monitor, and control operations across the Depot including efficient management of vehicles and drivers, ensuring budgetary control at all times, whilst maintaining service levels.
• Manage the operational team and deal with any escalated driver or transport issues.
• Efficiently manage resources and control costs, identifying and removing waste and error to increase operational efficiency.
• Provide various reports/spreadsheets as required for internal departments and customers in a timely manner.
• Promote and maintain high standards within the business at all times when dealing with staff, customers, and prospective clients.
• Promote constant motivation within the team to achieve an efficient and effective environment for all.
• Allocate and manage staff resource in line with operational needs, consistent with volume trends and identify and fulfil training needs for your area of the business.
• Ensure full compliance with FORS, HSE and other relevant legislation.
• Ensure the fleet is maintained and compliant in line with relevant Transport Legislation, through monitoring, auditing, and liaising with the Depot Manager/Supervisory team.
• Ensure all Drivers and Deckworkers always maintain a high level of professionalism.
• Ensure efficient and effective communication and handover to the management team.
• To complete any other reasonable duties as instructed by the management team.

Supervisory Responsibilities:

• Coach, mentor and develop staff including overseeing new starters. • Provide oversight and direction to your team
• Lead staff using a performance management and development process including objective setting, feedback and identifying training & development needs.
• Receive complaints and resolve problems.
• Contribute to decisions on reward and promotion, ensuring these are based on performance measurement.
• Responsibility for managing and recording attendance including timekeeping, sickness absence and annual leave.
• Ensure security of all personal or sensitive company data at all times.

Health & Safety:

The post-holder will assist in promoting and maintaining their own and others’ health, safety and security as defined in the Company’s Health & Safety Policy and any related Health and Safety manuals or procedures. This will include:

• Attending Health & Safety training when required.
• Identifying risks involved in work activities and undertaking such activities in a way that manages those risks.
• Making effective use of training to update knowledge and skills.
• Using appropriate procedures to carry out your daily tasks and duties.
• Maintaining work areas in a tidy and safe way and free from hazards.
• Active reporting of health and safety hazards or potential hazards immediately when recognised.
• Taking full responsibility for your own health and safety and that of others at all times.

The successful candidate will be offered the opportunity to join an organisation that is passionate about delivering service excellence to its customers.

Clarke Transport is leading the way within our market, and you'll be part of a team that has unprecedented opportunities for progression, training, and development.

If you are a Logistics Operations Manager, that genuinely has a desire to forge a career in a fast-paced environment with the ability to drive improvement, this is the career move for you.

In return, you'll receive £46,800 per annum

• 20 Days plus 8 statutory holidays (28 days in total)
• Additional Holiday after 4 years’ service - Extra Day for every additional year’s service up to a maximum of 5 extra days.
• Private health care for you and your family
• Discounts for your High Street Shopping through our employee portal
• Death in service - £20,000
• Full uniform and PPE provided.
• Auto Enrolment Pension Scheme

Job Types: Full-time, Permanent

Salary: £46,800.00 per year

Benefits:

• Company pension
• Employee discount
• On-site parking
• Private medical insurance

Schedule:

• 10 hour shift
• Monday to Friday
• Overtime
• Weekend availability

Supplemental pay types:

• Bonus scheme
• Performance bonus

Experience:

• Pallet Network: 2 years (preferred)
• Logistics Operational Manager: 2 years (preferred)

Licence/Certification:

• Transport Manager CPC (preferred)

Work Location: In person