Supported Housing Administrator

We are a small (but expanding) not for profit organisation with a charitable ethos, providing supported shared housing for people experiencing homelessness.

The Supported Housing Administrator role will be based at our main office in Worksop, but will involve regular travel to and from our dispersed supported housing in Sheffield. It is envisaged that the split will be approximately 75% office based, 25% on-site (various Sheffield locations).

The role involves multiple administrative processes, such as those involved in the viewing and letting of property, setting up occupancy agreements, completing Housing Benefit claims, carrying out housing health & safety checks, arranging repairs, creation of useful documentation, completion of welfare benefit claims to a professional standard (e.g. claims for Personal Independence Payments), and providing tenancy support to ensure that vulnerable residents are able to sustain their occupancies. Some of this may involve liaison with our other workers and contractors, including support workers, outreach worker, handyman, gardener, cleaners, and bookkeeper.

On the job training and support is available throughout the employment, however, the successful candidate needs to be able to organise their workload and use their own initiative.

The successful candidate MUST have excellent communication skills in English, legible handwriting, an attention to detail, and excellent clerical skills, including use of common IT office software such as Microsoft Word, Outlook, and Excel, to create and format documents and spreadsheets (not just inputting data).

Experience of Dropbox, and Microsoft Access databases is desirable, but not essential.

Previous experience within supported housing, homeless hostels, housing management, homelessness services, or welfare benefits advice, is desirable, but not essential.

Summary of benefits:

• Salary: £27,898 pa full-time (pro-rata for part-time).
• Pension: 4% employer pension contribution.
• Hours: Choice of 30 or 37 hours (4 days or 5 days) per week, Monday to Friday.
• 30 days paid holiday entitlement (including bank holidays)
• mileage allowance (for travel to the properties)
• unlimited mobile SIM
• free on-site parking
• casual dress
• Probationary period: 6 months.

This work cannot be done via public transport, as it involves travel between multiple properties, so it is essential that the candidate has access to their own vehicle (and a full driving licence).

Candidates should apply with their CV and a covering letter explaining how they are suitable for this position and meet the specified criteria. The covering letter will be your opportunity to stand out from the crowd and show how your skills and experience match our requirements. Applications without a covering letter are likely to be rejected without further consideration.

We reserve the right to close this vacancy early if we receive a high volume of suitable applications. We are therefore advising candidates to apply as soon as possible.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 30 per week

Salary: £27,898.00 per year

Benefits:

• Casual dress
• Company pension
• Flexitime
• Free parking
• On-site parking

Schedule:

• Flexitime
• Monday to Friday

Application question(s):

• Are you confident with using Microsoft Word, Excel, and Outlook (including creating and formatting documents)?
• Do you have experience of completing disability benefit claims, such as Personal Independence Payments?

Licence/Certification:

• Driving Licence (and access to a car) (required)

Work Location: One location

Application deadline: 17/02/2023
Expected start date: 03/04/2023