Role Overview & Mandate
Executive Summary
Reporting to the IT Manager in a small but very busy IT Team. The primary responsibility will be first line support for desktop and laptop...
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
Reporting to the IT Manager in a small but very busy IT Team. The primary responsibility will be first line support for desktop and laptop computers.
Your Responsibilities will be:
- New computer (desktop & laptop) builds and redeployment
- Providing first line support for desktop & laptop issues
- Providing first line support for Office 365
- Providing support for MFD’s
- Windows 10 support
- Managing user accounts
- Mobile device management
Requirements:
- Strong working (demonstrable) knowledge of Windows 10, Office 365, Sophos AV, Active Directory
- O level or GCSE A-C standard grades
- Maths
- English
- Science
You must currently hold the right to work in the UK – proof is required for as part of our shortlisting stage
Operating Environment
Monday to Thursday 08:30 – 17:00
Friday’s 08:30 – 14:30
30 minutes is provided for lunch
What We Offer
- 7% employer contribution to pension
- EAP Programme
- 25 days annual leave per annum
- Support for training, to widen your skills and knowledge (bonding may be applicable)
To apply for this role, please click the link and upload the following:
- a copy of your CV
- a copy of your passport
Job Type: Full-time
Schedule:
- Day shift
Ability to commute/relocate:
- PRESTWICK: reliably commute or plan to relocate before starting work (required)
Education:
- GCSE or equivalent (preferred)
Experience:
- Technical support: 1 year (preferred)
- Customer service: 1 year (preferred)
Work Location: One location
