Official Specifications
Role Overview & Mandate
Executive Summary
An exciting opportunity has arisen within the Surgical Division for the position of Receptionist/Administrator for a fixed term part time 22.5 hours...
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An exciting opportunity has arisen within the Surgical Division for the position of Receptionist/Administrator for a fixed term part time 22.5 hours contract, Working Wednesday, Thursday and Friday. The main emphasis of this role is to provide a comprehensive reception service to the Maxfac and orthodontics department whilst working in conjunction with a multidisciplinary teams and liaising with internal and external stakeholders.
To provide a professional front of house and telephone service. To answer enquiries, receive and relay messages, both in person and on the telephone, from patients and hospital staff, using knowledge of hospital procedures to maintain a professional front of house service. To meet the needs of the service of all users and take into account special requirements including communication impairments.
On a daily basis you will process patients case notes, file into the case notes, provide documentation for upcoming clinics, book, change and cancel patients’ appointments in accordance with agreed booking rules and communicate any changes to the patients on the telephone or by letter.
hesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park. It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.
Chesterfield Royal Hospital was officially opened by the queen in 1985 and since then it has continued to expand and modernise, currently holding approximately 550 beds. We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.
We are currently rated GOOD by the CQC.
Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.
Follow us on Facebook and on Twitter for more: @hrcrhft @royalhospital @WellbeingCRH
To provide a professional front of house and telephone service. To answer enquiries, receive and relay messages, both in person and on the telephone, from patients and hospital staff, using knowledge of hospital procedures to maintain a professional front of house service. To meet the needs of the service of all users and take into account special requirements including communication impairments.
On a daily basis you will process patients case notes, file into the case notes, provide documentation for upcoming clinics, book, change and cancel patients’ appointments in accordance with agreed booking rules and communicate any changes to the patients on the telephone or by letter.
hesterfield Royal Hospital is located in Calow, Chesterfield, which is situated on a green field site on the edge of the Peak District National Park. It is home to the Crooked Spire and is also close to Sheffield, Derby and Nottingham, thus offering numerous choices for recreational activities and lifestyles.
Chesterfield Royal Hospital was officially opened by the queen in 1985 and since then it has continued to expand and modernise, currently holding approximately 550 beds. We provide acute in-patient and out-patient care for Chesterfield and the surrounding rural area of North Derbyshire, serving a population of approximately 350,000 people.
We are currently rated GOOD by the CQC.
Please see the Job description and Person Specification in the attachments section on this page. This document contains a full detailed description of the role and what the main responsibilities and duties are, along with the criteria that are required for the role.
Follow us on Facebook and on Twitter for more: @hrcrhft @royalhospital @WellbeingCRH
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