Warehouse/Production Supervisor

A little about Charles Bentley & Son Ltd:

Believe it or not, Charles Bentley has been around since 1860, when we originally provided brushes for Victorian chimney sweepers! We still manufacture and distribute an extensive range of brushes from our sites in Loughborough – around 2 million per year!

We’re also now a global supplier of stylish and fantastic quality home, garden and leisure products. Not only do we sell directly to consumers, we work with equally established high street brands such as Next, Aldi, Sainsbury’s and Wilko to name a few.

From dining sets to children’s outdoor toys and all things in between, we take the hard work out of shopping for your home by giving shoppers thousands of products to choose from. We leave no stone unturned and keep an eye on the latest trends so that you’ll always find something new and up to date – just without the designer price tag!

A big part of our philosophy is only selling products that we have discovered, created or made ourselves. Each product is put through its paces until we’re satisfied and it’s only then that we’ll put our name on it and give our seal of approval. If it’s not good enough for us, it’s not good enough for you.

We are now recruiting for a Warehouse/Production Supervisor.

Why come and work for Charles Bentley?

• An opportunity to join a very friendly and growing Company
• 23 days annual leave – plus your birthday as a paid day off
• Employee discounts on Charles Bentley products
• Company pension scheme
• Access to an Employee Assistance Programme
• Staff events (such as summer BBQ’s, staff sales, Christmas parties etc)

ROLE TITLE: Supervisor

REPORTS TO: Head of Operations

DEPARTMENT: Operations

MAIN PURPOSE OF ROLE: To oversee Production and Warehouse functions, and ensure all orders received are dispatched on time and in full. Managing all staff within the department, liaising with various departments to ensure that orders are despatched on time. Ensuring that the quality of stock is maintained and any stock that does not meet the necessary requirement is reported and dealt with accordingly.

DUTIES AND RESPONSIBILITIES

• Responsible for instilling and ensuring compliance with all aspects of the company Health and Safety Policy alongside the Health & Safety Manager, Site Manager and Operations Management team
• Ensure all accidents and hazard reports are correctly recorded, conducting a thorough investigation (with Health & Safety Manager) and that appropriate actions are taken to avoid re-occurrence
• Investigate work areas suffering reoccurring health complaints or hazard reports in order to locate root cause
• Instill and audit housekeeping in all areas to ensure high standards are maintained
• Assist in gathering information if a disciplinary investigation is required, and particularly monitor attendance and timekeeping issues or misconduct issues, treating all employees equally and fairly in a consistent manner in line with relevant policies
• Completing daily checklists for Health & Safety and housekeeping
• Ensuring that the premises have been safely secured at the end of each day when staff are working overtime.
• To ensure all company policies and procedures are followed
• Making sure all stock is put away correctly and putaway sheets sent to the Stock Control Manager
• Training/re training of staff including new starter’s on policies and procedures
• Help any area in the business when and as required
• Works with Goods In team to ensure the warehouse and production areas are not impacted by incoming goods
• To deal with any customer and internal complaints
• Supports all areas of the business such as Packing room, Loading Bay & Online
• Attends operational meetings playing an active role
• Monitors staff resource in line with current volumes and plans for peak / weekly volumes
• Deals with on-site agency staff
• Managing production staff to ensure that there is sufficient cover for holidays and absences
• Dealing with stock levels and shortages so that orders are completed fully
• Monitoring production staff performance including conducting appraisals and six months follow up
• Working with the rest of the supervisory team, and management teams to suggest and implement ideas for improvement
• Conduct and support Stock takes

Role related knowledge, skills, behaviours, qualifications and experience required:

• A good understanding of health and safety practices (ideally qualified with IOSH certificate or equivalent)
• Good communication skills, both written and verbal
• The ability to lead and motivate a team
• Accurate data entry skills
• A good understanding of equality and diversity issues and the ability to appropriately challenge any concerns raised or observed
• A good understanding of K.P.I’s and customer’s SLA’s
• Experience of working within a FMCG (fast moving convenience goods) organisation delivering to multiple customers
• Good organisational skills
• Computer literate in Microsoft Office, training will be provided for company specific software
• Proven experience in leading and managing a small team
• A basic understanding of volume planning
• A positive attitude when dealing with challenge & change
• The ability to be forward thinking and able to plan

We place a lot of importance on the assessments that candidates are asked to complete. If you do not complete these your application may be rejected. If you cannot complete the assessment due to technical issues please send us a message. If you cannot complete them due to a disability please use the Request Accommodation function or send us a message.

By applying for this position you agree to the terms and conditions of our Candidate Privacy Notice. This policy can be found here:

https://www.charlesbentley.com/wp/wp-content/uploads/2021/11/GDPR-Candidate-privacy-notice-221121.pdf

Job Types: Full-time, Permanent

Salary: £27,825.00 per year

Benefits:

• Company events
• Employee discount
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• Overtime

Ability to commute/relocate:

• Loughborough: reliably commute or plan to relocate before starting work (required)

Work Location: In person