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Role Overview & Mandate
Executive Summary
FASHION VIC COORDINATOR Location: CHANEL Head office, London Reports to: VIC Development Manager Contract:...
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FASHION VIC COORDINATOR
Location: CHANEL Head office, London
Reports to: VIC Development Manager
Contract: Permanent, Full Time
Your role @CHANEL:
CHANEL is looking for a Fashion VIC Coordinator to join our London Head Office Team. In this role you will partner closely with the VIC Development Manager and play a leading role focussing on the seamless execution of best-in-class CHANEL top client experiences and engaging with teams at all levels and departments across the organization.
Our ideal candidate will have a proven track record of exceptionally strong organization and attention to detail, an understanding of luxury service and product, and a passion for problem solving with a client-centric approach (preferably within a VIC/ Events/ PR/ Hospitality).
What impact you can create at Chanel:
- Coordinate and organize top client events both domestically and internationally.
- Be a strong partner to a network of Boutique client relations teams and work with this network to educate on VIC programme fundamentals and engagement approach.
- Steward top client details and data with discretion to ensure personalized, detailed, and exceptionally executed client experiences.
- Help to refine, manage, and evolve internal team processes and improve efficiencies in working with cross functional partners.
- Be a strong support for team Manager on organizational elements of team’s focus and coordination of top priorities.
- Understand the retail environment/landscape intimately and be able to dynamically adapt to the needs of our boutique teams in times of change.
You are energised by:
- Working in a highly collaborative and dynamic environment; embracing change and being both creative and agile.
- Being highly organized and detail oriented; aesthetically inclined and appreciative of entertaining at the highest levels of luxury.
- Interacting with and engaging CHANEL clients.
- Innovating and taking initiative; self-starting and proposing transformative solutions to management.
- Problem-solving creatively and communicating in a compelling way to a variety of different audiences.
- Prioritizing the importance of discretion and confidentiality when dealing with data.
What you will bring to the role:
- A very strong organizational skillset and confident managing details and data in an agile and swift way.
- Highly skilled in Excel and PowerPoint, with specific ability to build compelling, concise, and engaging decks.
- Experience in Marketing/ Events/ PR a plus.
- Professional proficiency in French a plus.
What you will gain from this experience:
- Exciting opportunities to drive processes, implement initiatives, and engage clientele across the CHANEL VIC client lifecycle.
- Travel both internationally and domestically to assist in hosting and stewarding best in class, luxurious client events and experiences.
- Opportunity to be at forefront of a key areas of focus for division – clients.
- Highly visible and collaborative role—working with a wide variety of teams and levels across the organization.
- Opportunity to exercise both organizational skill-set and strong social/ ’people’ skills in one role.
- Opportunity to work/create relationships with global teams as well as international teams from CHANEL around the world, understanding how to connect the dots divisionally, regionally, and globally.
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience and potential you could bring to CHANEL
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