Official Specifications
Role Overview & Mandate
Executive Summary
Posted 27-Apr-2023 Service line GWS Segment...
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Posted
27-Apr-2023
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Project Management
Location(s)
Bristol - England - United Kingdom of Great Britain and Northern Ireland
Job Title: PROJECT MANAGER – WHITESPACE / TECHNOLOGY INFRASTRUCTURE
Business Sector: Data Centre Solutions
Location: Bristol, UK
Reporting to: UK Associate Director, Technology Infrastructure
COMPANY PROFILE
CBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally, we employ over 70,000 employees and operate in 48 countries.
Purpose of the Job
The Project Manager is responsible for the delivery and oversight of Whitespace & Technology Infrastructure projects across all Business Units within the EMEA region.
Additionally, the Project Manager supports and manages all client relationships, acting as a trusted advisor and project leader to grow the business relationship and projects offering within Data Centre Solutions.
Working closely with the in-region BUD, you will have responsibility for all aspects of project delivery as well as feeding into the business development & marketing strategy associated with the Whitespace Projects Business.
The Project Manager will ensure alignment between the account organisation and other departments within DCS to maximize value creation and ensure excellence in project delivery by providing direction and oversight to enable business unit and account teams to positively contribute and comprehensively manage the fulfilment of our commitment to the client.
The Responsibilities for this position include, but are not limited to, the following:
Business Development & Marketing
Report on all major DC developments in region ensuring the senior management team are fully informed of all potential opportunities in the market- Build relationships with key stakeholders in all major DC’s in region
- Build and maintain strong relationships with our existing client base
- Drive growth in the Projects Business by maintaining a strong pipeline for Whitespace/TI projects
- Provide leadership in identifying and specifying project opportunities and in delivering contractual commitments on secured projects
- Delivering effective business communication and direct contribution to management team meetings, briefings, consultation forums, monthly and ad-hoc reporting and other publications, as appropriate.
- Supporting the sales process through solutions development, participation in presentations and consultation meetings
- Acts as an expert in DCS business, culture and strategy by pro-actively contributing to the improvement of the DCS business.
- Develop and manage all bids, tenders and proposals in conjunction with the EMEA Design team.
Management, Planning & Value Creation
To ensure projects are delivered to completion on time and on budget and to the satisfaction of all parties, expectations to be exceeded wherever possible.- To identify, reduce and manage all risks (technical, statutory, health and safety, commercial or otherwise) associated with each and every project.
- Build individual relationships with industry manufacturers & distributors
- Ensure compliance with CBRE project management policies and procedures.
- Ensure the provision of healthy and safe working conditions and that both clients and Company health and safety policy and process is effectively implemented across both CBRE and sub-contractor activities and are regularly reviewed on every project. This will include the timely delivery of a Health and Safety file for the works and full compliance with local regulations.
- To build strong relationships with sub-contractors, in particular preferred suppliers, to ensure cost effective solutions which meets our quality expectations can be delivered to our clients whilst managing the risk and ensuring back to back terms and conditions.
- Establishes and executes resource & people strategy
- Development of project financial plans for revenue and profit delivery.
- Ensure positive cash flow through the upfront agreement of a relevant payment schedule and the submission of timely invoices/applications for payment. Ensuring all debt is controlled below 60 days.
- Manage the delivery of projects within agreed budget requirements with the target to maximise profit through cost reductions and better buying of sub-contractor services.
- Ensure appropriate control systems to ensure statutory, policy and contractual commitments are met.
- Strategic interpreter of needs and identifier of new value-added services
- Ensure that opportunities for the strategic development of projects are exploited to deliver increased turnover and profitability.
- Working with other Operational managers to ensure the collaborative development of the projects business with effective team working and support of colleagues.
- Ensuring a customer focus within all areas of operational activities, and that effective relationships are maintained with key client contacts and the CBRE site teams/managers to identify and win project opportunities.
- Promoting and maintaining the core Values of CBRE.
Customer Relationship Management & Development
Demonstrates credibility and leadership, influencing project outcomes- Manages DCS wide client relationships at project levels acting as an advisor to the DCS Whiteapace management team
- Creates alignment between customer need & project delivery
- Manages issue escalation and resolution
Leadership
Direct support for the account teams and may have direct reporting as well as matrix reporting responsibilities- Manages in a diverse environment
- May have multi-regional responsibilities
- Direct technical support for the entire EMEA Project Team, training and upskilling where required
P&L, Contract Management and Governance
Assist financial performance of EMEA Whitespace Projects- Responsible for delivery of the project, managing scope interpretation as required
- Leads the sponsorship essential to deliver the project, assisting to manage the scope interpretation as required
- Ensures fulfilment of “promise” to customer – sets tone and culture for the way DCS delivers
- Engages executive involvement as needed to leverage the broader DCS portfolio to introduce new scope & business pricing as part of delivering an integrated set of services
Person Specification
Skills
Project Management Skills with experience at contract management level with the ability to manage a portfolio of projects- Commercial awareness
- Strong financial acumen
- Strong influencing, selling and negotiation skills
- Present with confidence
- Understand commercial and financial metrics
- Internal and external customer management
- Networking skills
- Marketing skills
Knowledge
Knowledge of the construction market- Knowledge of the data centre market / industry
- Project management methodology
- Broad understanding of construction Health and Safety law and legislation
- Understanding of general financial terminology
Experience
Minimum of 5 years proven project management experience in either a M&E or Technology/ICT sector- Minimum of 5 years’ experience of developing new project opportunities
- Demonstrable evidence of having managed a team
- Experience of creating, presenting and managing on bids, tenders and proposals
- Experience of running a P&L
Qualifications
- Recognised technical qualification in either a ICT or Electrical discipline.
- Business standard of written and verbal literacy as well as above average numeracy skills
- Recognised qualification in project management
- Prince II
- CNIDP
- CDCDP
- CTPM
- Beng
Aptitude
Highly developed interpersonal and communication skills- An excellent relationship builder
- Ability to inspire confidence
- Challenge status quo
- High degree of integrity
- Highly motivated and self-aware
- Highly organised with attention to detail
- Ability to network
- Results focused
- Innovative
- Handle high levels of information from a wide range of sources
Circumstances
- Ability to travel within region where presence and expertise is required onsite to meet project delivery
Core Competencies
Understanding customer needs- Responsiveness
- Competence to deliver
- Accessibility
- Innovation
- Communication
- Reliability
- Commercial awareness
EQUAL OPPORTUNITIES
We are an equal opportunities employer and do not discriminate on the grounds of gender, sexual orientation, marital or civil partner status, pregnancy or maternity, gender reassignment, race, colour, nationality, ethnic or national origin, religion or belief, disability or age.
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