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Role Overview & Mandate
Executive Summary
SAP SuccessFactors Analyst Job Req ID: 15052...
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SAP SuccessFactors Analyst
Job Req ID: 15052
Posting Date: 03-May-2023
Function: Product & Propositions
Location:
Snowhill, Birmingham, United Kingdom
Salary: Competitive + Excellent Benefits
Location
This role is located in Birmingham.
*12 Month Fixed-Term Contract*
Why this job matters
The role holder will be responsible for the in-life management of BT’s people systems specifically the Performance and Goals and Succession and Career Development modules of SuccessFactors. Key activities will include solution design, build, test and issue management, seeking to optimise the cost to serve and the colleague experience. They are responsible for the business administration and configuration of the People Systems. They will work closely with colleagues across the wider People Systems & Data team as the future systems roadmap is developed and delivered, taking accountability for all in-life functionality for the Talent Development modules. As part of in-life management, the role holder will play a key role in ensuring BT continues to fully exploit and benefit from future product developments working across the community, HR, vendors, and other customers.
What you’ll be doing
1. Responsible for the global processes and system(s) within your SME specialised area.
2. Participate as a Subject Matter Expert in various internal and external user groups.
3. Partner with key stakeholders, Global Process Owners, Product Owners, Solution Administrators, Technology and vendors sharing knowledge and delivering the expected colleague experience.
4. Accountable for the configuration, maintenance and operation of the system(s)
5. Responsible for managing SaaS Updates and change requests.
6. Responsible for providing in-life support for colleague issues.
2. Participate as a Subject Matter Expert in various internal and external user groups.
3. Partner with key stakeholders, Global Process Owners, Product Owners, Solution Administrators, Technology and vendors sharing knowledge and delivering the expected colleague experience.
4. Accountable for the configuration, maintenance and operation of the system(s)
5. Responsible for managing SaaS Updates and change requests.
6. Responsible for providing in-life support for colleague issues.
What you'll bring
- Previous experience as an administrator on SAP SuccessFactors or other HR Saas solution.
- Working in a large-scale global organisation, with complex matrix team working and diverse stakeholders.
- Strong communication, presentation and leadership skills.
- Understanding of the HR function within a global corporate organisation including local HR legislation impacts on systems and processes.
- Vendor accreditation - Preferred
The skills you’ll need
System Administration
Communication
Issue Resolution
Operational Excellence
Stakeholder Management
Benefits
At BT, we entertain, educate and empower millions of people every single day. We’re a brand built on connecting people – whether that’s friends, family, businesses or communities. Working here, you’ll receive an attractive salary and a range of competitive benefits, but – more than that – you’ll be joining an ambitious organisation with a culture of togetherness, collaboration and inclusivity, that takes a genuine and proactive interest in your progress and development. Benefits of working for BT include
- Competitive salary and on-target bonus plan
- World-class training and development opportunities
- 25 days’ annual leave (not including bank holidays)
- Discounted broadband, mobile and TV packages
- Share option and pension scheme programmes
- Flexible benefits to fit around you
About us
BT is part of BT Group, along with EE, Openreach, and Plusnet.
Millions of people rely on us every day to help them live their lives, power their businesses, and keep their public services running. We connect friends to family, clients to colleagues, people to possibilities. We keep the wheels of business spinning, and the emergency services responding.
We value diversity and celebrate difference. As Philip Jansen, our CEO, says ‘We embed diversity and inclusion into everything that we do. It’s fundamental to our purpose: we connect for good.’
We all stick to the same values: Personal, Simple, and Brilliant. From day one, you’ll get stuck in to tough challenges, pitch in with ideas, make things happen. But you won’t be alone: we’ll be there with help and support, learning and development.
This is your chance to make a real difference to the world: to be part of the digital transformation of countless lives and businesses. Grab it.
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