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United Kingdom (UK) 🛡️ UK Work Eligibility 💼 Company - Private
BM Stores - Customer Service Supervisor
BM Stores ✓ Verified Employer

Customer Service Supervisor

Verified Base Compensation
£11 - £11 / year
£1 - £1 / mo Apply Now →
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Official Specifications

Role Overview & Mandate

Executive Summary

B&M Retail are currently recruiting for a Customer Service Supervisor to join our team in Macclesfield! We...

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Verified by ApexHire Intelligence Desk Active Audit

Reviewed by Compensation & Visa Analysts
Sources: USCIS E-Verify & Home Office CoS

B&M Retail are currently recruiting for a Customer Service Supervisor to join our team in Macclesfield! We are offering 30 hour and 20 hour contracts which will require the flexibility to work shifts in the daytime, evenings and at weekends.

We are one of the UK’s fastest growing retailers and, with our ongoing expansion plans, there’s never been a better time to join us! We offer amazing on the job training, internal development, and career succession – 80% of our Managers are home grown.

As an essential retailer, our stores are fast-paced and trade 7 days a week.

As a Customer Service Supervisor, you will support the Customer Service Manager in running the cash office and the checkout area ensuring that our team delivers the best service for our customers!

You will also:

  • Be passionate about delivering exceptional customer service
  • Ensure colleagues demonstrate the appropriate behaviours in the checkout area
  • Provide colleagues with the appropriate skills and knowledge
  • Be highly visible and approachable to customers and colleagues
  • Operate and deliver processes that ensure the store meets all legal requirements
  • Merchandise the store to provide a welcoming customer environment which also delivers sales and profitability
  • Protect and safeguard the Company assets

Ideal candidates will be enthusiastic, focused & driven team players with a passion for retail & delivering great service!

It is essential that you have the following:

  • Experience supervising/managing a small team, in a fast paced retail environment
  • Strong numerical and problem solving skills
  • A flexible approach and a ‘can do’ attitude
  • The ability to think on your feet
At B&M, we offer great benefits including discount in our stores and our colleague portal offers additional discount for retailers, hospitality & much more! For further information, please click here
Our roles don’t tend to be around for long, so apply now to avoid disappointment!

We are an equal opportunity employer which means we are committed to our people and creating an inclusive and diverse working environment.

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Ready to submit your candidacy? Apply Now
Compensation Analytics

Estimated Take-Home Pay

Calculator →

Projected statutory deductions based on standard single-filer baseline tax regulations in the United Kingdom corridor.

Gross Annual Package £11 - £11
Est. Income Tax Band 20% Basic Rate Band
Statutory Insurance / FICA 8% Class 1 National Insurance (NI)
Estimated Monthly Net £1 - £1 / mo
Regional Economics

Cost of Living (Macclesfield, England)

Bureau Data
Est. Rent (1-Bed)
£1,100 - £1,750
Monthly Utilities
£140 - £210
Cost Index
112.5
Disposable Tier
Top 15% Rank
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Compliance Standards

Work Authorization Framework

Verified Status: UK Work Eligibility
Corridor: UK Employment Corridor
🛡️ Zero Fee: Direct corporate recruitment with zero placement charges.

Candidate Selection Pipeline

Direct Corridor Track
01
Direct Apply

Submit verified credentials & CV.

02
HR Screening

2-4 day credential verification.

03
Technical Panel

In-depth domain & team interview.

04
Official Offer

Corridor contract & relocation.

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