Role Overview & Mandate
Executive Summary
We are a dual destination venue and it is our aim to provide a great experience to our customers. We welcome customers into our Bavarian themed...
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Sources: USCIS E-Verify & Home Office CoS
We are a dual destination venue and it is our aim to provide a great experience to our customers. We welcome customers into our Bavarian themed Bierkeller room and provide them with a fun environment to let their hair down and experience a Bavarian knees- up like no other. Shooters sports bar is our second room which combines classic American themed sports bar with a gaming element to provide that experiential leisure offer and experience for our customers.
Location – Birmingham – Essex Street, B5 4TR
Salary: £28,000-£30,000 p/a
Role:
You will lead a team-oriented, high-volume, fast-paced environment providing an experience to guests which distinguishes our bar as being one of the first-choice in town for sports, games and entertainment. Demonstrating genuine hospitality and delivering exceptional guest services in the bar area are key.
Responsibilities include:
- Welcoming of all customers and guests
- Being passionate about delivering the best customer experience and making every customer visit with us memorable.
- Day to day running of the venue to a high standard.
- Stock management and cellar management.
- Managing a staff team of up to 20.
- Delivering private functions and events to a high standard of customer service.
- Delivering the ultimate in sports viewing experience.
- A hands on approach to management and a can do attitude.
- Marketing and promoting the venue to increase footfall and revenue.
- Health & Safety management.
Requirements:
- Hard working individuals passionate about hospitality.
- Being able to engage with customers and create a memorable experience.
- Have a great eye for detail.
- Friendly and sociable.
- Previous 2 years’ experience in a supervisor or assistant manager role in hospitality.
Job Types: Full-time, Permanent
Salary: £28,000.00-£30,000.00 per year
Benefits:
- Discounted or free food
- Employee discount
Schedule:
- Day shift
- Night shift
- Weekend availability
Supplemental pay types:
- Bonus scheme
Work Location: In person
