Role Overview & Mandate
Executive Summary
Hours: 22hrs x 2 Contract Type: Fixed Term from 20th March until 12th November 2023 Service Area: Parks...
Reviewed by Compensation & Visa Analysts •
Sources: USCIS E-Verify & Home Office CoS
Hours: 22hrs x 2
Contract Type: Fixed Term from 20th March until 12th November 2023
Service Area: Parks & Trees (Place Management)
Department: Environmental Services
Parade Gardens is a Grade II listed park in the centre of Bath’s World Heritage Site. The site attracts around 120,000 visitors/year and is open to paying guests for around eight months each year. Income from paying visitors is used to cover the costs of maintaining an award-winning garden and to help support the costs of running parks and green spaces across the district.
Bath and North East Somerset Council is seeking to appoint two kiosk attendants to work in the Gardens entrance kiosk, welcoming and processing payments from visitors and providing information to the public as required.
The role will involve:
- Providing front-of-house services to visitors of the Parade Gardens. This involves ensuring that all visitors are welcomed and informed in a friendly and courteous way.
- Ensuring admittance transactions are accurately processed and handled.
- Creating a positive experience for visitors.
Parade Gardens kiosk staff work a five hour shift each day. This role provides cover for an average of four days each week as a 20 hours/week rota, working on a four days on/four days off shift pattern.
Kiosk opening hours are from 10am – 6pm. Shift patterns are 9 am – 2pm and 2pm – 7pm.
Based at Parade Gardens Kiosk, Bath
Why B&NES Council?
We offer a wide range of benefits, to ensure that you are paid fairly for your work, have the flexibility to enjoy a great work/life balance, and have the support you need. These include:
- A competitive salary package
- A range of flexible working and hybrid working options, including flexi-time, four regional offices and home-working, dependent on service requirements
- A generous holiday allowance and special leave provisions
- The Local Government Pension Scheme
- A comprehensive Employee Assistance Programme – whatever life throws at you; we are committed to supporting you and your well-being at work and home
- Professional and personal development including in-house training and accredited qualifications including Aspiring Manager and Leadership Development
- Discount scheme including the VECTIS card that offers numerous local discounts including cycle to work and free entry to numerous local attractions with B&NES
Interested to find out more?
If you are interested in this post and require more details after reading the job description or just to chat through the role and what’s involved, please contact: Paul Pearce on 01225 396 879 or Paul_Pearce@BATHNES.GOV.UK
To apply
Please use the online application facility.
For further information on applying please see “Application Form Help” page on the Jobs website.
Bath & North East Somerset Council has one overriding purpose – to improve people’s lives. We have four core values which shape every aspect of our working life and how we look to the future. These values are to be Bold, Empowered, Supportive and Transparent.
Please explain in your application how you could incorporate these values into the role you are applying for.
We are unable to sponsor candidates for this role under the Home Office Tier 2 points-based system (skilled worker route), therefore you must be able to obtain and provide your own right to work in the UK’. Please refer to the Home Office Right to Work Checklist which provides details of which documents are acceptable. Should you be shortlisted you will be asked to bring your right to work documents with you to your interview so they can be copied and verified at that stage.
As an equal opportunities employer, Bath & North East Somerset Council is committed to the equal treatment of all current and prospective employees and is opposed to discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender reassignment, or marriage and civil partnership.
We aspire to have a diverse and inclusive workplace and strongly encourage suitably qualified applicants from a wide range of backgrounds to apply and join us.
Closing date: Monday 6th March 2023 (5pm)
Interview date: week commencing 6th March 2023(TBC).
Please note the Council operates a policy of prior consideration for roles for any individual on the Council’s at-risk register. This means should a redeployee express an interest in this role, providing they meet the essential criteria for the role, they will be interviewed before any shortlisting or interviewing of external candidates.
