Role Overview & Mandate
Executive Summary
Gourmet Sales Support Location: Banbury, OXF, GB, OX16 3UU...
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Sources: USCIS E-Verify & Home Office CoS
Gourmet Sales Support
At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future. We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide. We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!
- Create and circulate price lists bi-annually; process promotional discounts and trade terms
- Process account changes via Salesforce; upload specifications and images onto Erudus and Brandbank platforms
- Organise, pack and send out samples/goody bags when required
- Ensure agreements are recorded to accrue money on sales and creating tickets for payouts of Year End and Growth Rebates
- Assist the sales team with adhoc queries; respond to queries from customers including complaints
- Administration: diarise meetings; arrange meeting rooms; record sales team movements; minute-taking in meetings; invoice management; manage invite and respondee list for events
- Maintain external storage unit
- Liaise with internal departments (Supply Chain, Customer Care, Chocolate Academy) as needed
- Team player who can work unsupervised and from own initiative
- Able to build strong and effective working relationships
- Demonstrates proactivity
- Effective problem-solving abilities
- Highly numerate and literate with effective communication skills (verbal and written)
- Computer literate: Microsoft Office and Google packages
- Operational knowledge of SAP and Salesforce is highly advantageous
At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.
If you want to learn more about Barry Callebaut, please find further information here.
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