Software Engineer III - GBS IND

Job Description:

About Us

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.
Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Global Business Services

Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations. Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation. In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.

Process Overview

The Global Information Security (GIS) is responsible for protecting Bank information systems, confidential and proprietary data, and customer information. Cyber Security technology function is responsible of development and maintenance of security products across Bank of America. Team works on various security products and also develops in-house products.

Job Description

The individual will be part of Cyber Security technology team that are responsible for the ongoing development of applications that provides Bank of America users with developing products that help reduce risk around Information Security Threats. We are heavily invested in process automation and want to leverage the candidate's expertise to shift left in testing to drive higher quality and enable more frequent releases.

Role Description - This role is responsible for developing and delivering complex requirements to accomplish business goals. Key responsibilities of the role include ensuring that software is developed to meet functional, non-functional, and compliance requirements. These individuals possess strong proficiency in development and testing practices common to the industry, and have extensive experience of using design and architectural patterns.

Primary Level of Engagement: Works as a team member under supervision from a more senior domain expert.

Responsibilities

• Deploy, configure, and maintain vendor applications on OpenShift Container Platform (OCP) with experience in Ping IDM.
• Collaborate with vendors to understand application architecture and deployment requirements using IDM.
• Monitor application performance, availability, and resource utilization.
• Troubleshoot deployment issues and optimize container configurations of Ping.
• Ensure compliance with security and governance policies.
• Document deployment processes, configurations, and operational runbooks.
• Work with internal teams to integrate vendor applications with enterprise systems (e.g., databases, identity providers, logging platforms).
• Participate in capacity planning and scaling strategies.

• Experience in application deployment and infrastructure engineering
• 5+ years of experience in Identity & Access Management (IAM).
• Hands-on experience with Ping Identity products, especially PingIDM.
• Strong understanding of identity lifecycle management, role-based access control (RBAC), and entitlement
  provisioning.
• Strong experience with Ping IDM and container.
• Experience deploying and managing third-party/vendor applications in enterprise environments.
• Exp in configuration of Ping IDM
• Understanding of networking, storage, and security in containerized environments
• Strong troubleshooting and analytical skills.

• Forgerock
• Exposure to ITIL or other IT service management frameworks.