Official Specifications
Role Overview & Mandate
Executive Summary
Overview: Customer Service Co-Ordinator Location- Manchester(Ideally Dukinfield)...
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Overview:
Customer Service Co-Ordinator
Do you have strong customer service experience and enjoy being on the phone?
Our Unilever team are looking for a Customer Service Co-Ordinator. You will be responsible for all aspects of customer satisfaction and aftersales for the Walls Refrigeration customers. You will be involved in inputting invoices, ordering spare parts, telesales, telephone diagnostics and website sales.
You will have ideally worked in a call centre environment before, dealing with inbound/ outbound calls but if you have great organisational skills and communication then this role could be for you.
What’s in it for you?
We recognise that people are the key to our success. You’ll find yourself part of a friendly and supportive team and will always have the opportunity to take ownership of tasks and demonstrate your ideas and initiative. If that’s not enough, we also have endless perks and excellent career development opportunities:
If this sounds like the perfect opportunity, don’t miss out and Apply Now!
Customer Service Co-Ordinator
Location- Manchester(Ideally Dukinfield)
Permanent, Full time
Salary- £23k per annum
Do you have strong customer service experience and enjoy being on the phone?
Our Unilever team are looking for a Customer Service Co-Ordinator. You will be responsible for all aspects of customer satisfaction and aftersales for the Walls Refrigeration customers. You will be involved in inputting invoices, ordering spare parts, telesales, telephone diagnostics and website sales.
You will have ideally worked in a call centre environment before, dealing with inbound/ outbound calls but if you have great organisational skills and communication then this role could be for you.
What’s in it for you?
We recognise that people are the key to our success. You’ll find yourself part of a friendly and supportive team and will always have the opportunity to take ownership of tasks and demonstrate your ideas and initiative. If that’s not enough, we also have endless perks and excellent career development opportunities:
£23K salary- We champion equality & inclusivity and are passionate about creating a workplace that promotes and values diversity.
- On top of your 23 days holiday per annum + bank holidays you can purchase additional annual leave of up to 5 extra days per year
- Life Assurance
- Enhanced sick pay
- Access to discounted Private Healthcare
- Company pension scheme
- Family-friendly working policies (such as enhanced maternity & paternity pay)
- Access to our fantastic Employee 'Perks' portal (discounts from a wide range of retailers, gym memberships, leisure activities plus much more!)
- Opportunity to volunteer for our McCurrach taskforces (Diversity & Inclusion; Community; Sustainability; Mental Health & Wellbeing)
- Personal development through our 'Byte' e-learning platform
- Access to Employee Assistance Programme - 24/7 support on Physical, Mental & Financial well-being
- Supportive company culture & values
- Fantastic progression opportunities across Avidity Group.
If this sounds like the perfect opportunity, don’t miss out and Apply Now!
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