HR Advisor

Job Reference: /KG/27-03/820/5

Job Title: HR Advisor

Working Hours: Monday to Friday - 09:00 - 17:30

Contract: 6 month FTC – Full Time

Location: Ipswich - Applicants must have the right to work in the UK

Business Overview

The Atalian Servest workforce is made up of 30,000 passionate, responsive, and knowledgeable colleagues, all of whom deliver sustainable and award-winning FM solutions to our clients.

Our corporate departments support our operational divisions and ensure we can provide an exceptional level of service to our clients. With various career paths available, our office-based teams are essential to our award-winning service delivery.

Role Overview

Atalian Servest is currently recruiting for an HR Advisor to join our passionate and driven team on a permanent basis!

You will be part of a forward-thinking HR team which provides expert advisory services to all colleagues and management across the business. To ensure all colleagues and management who contact the team receive a positive experience and excellent service with a prompt resolution to employee relations issues, which supports the business requirements and objectives through a commercial and best practice approach delivering advice and appropriate outcomes.

Your primary responsibilities will include:

• To provide generalist HR advice across all aspects of employee relations including disciplinary, grievance, performance management, absence and TUPE, to ultimately minimise legal and employment related risks to the business.
• Monitoring long term absence for a designated case load; submitting and managing occupational health referrals; i.e. Supporting management and colleagues through the long term sick cycle.
• To keep up to date with employment law and changes in legislation.
• To effectively communicate at all levels of the business to influence, challenge and negotiate across all business areas.
• To support relevant HR Management and Business Partners with daily projects and casework.
• To ensure engagement between the HR team, management and other business functions.
• To provide excellent customer service to all colleagues throughout the business.
• To coach line managers on policies and procedures to ensure consistency of approach across the business.
• To support the delivery and facilitation of HR Workshops.
• To support and contribute to HR projects.

Performance Standard:

• Calls are answered and responded to within 24 hours of receipt.
• Mailbox queries are responded to within 48 hours of receipt.
• TUPE process is conducted in line with the TUPE (Protection of Employment) Regulations (2014).
• Redundancy and formal consultations are conducted in line with ACAS guidelines.
• Disciplinary, grievance and appeal outcomes are completed within 7 calendar days.
• Paid suspensions are kept to a minimum and below 7 calendar days.
• Attend operational meetings and support the facilitation of the Company Corporate Induction and offsite training sessions when required.
• Ability to build strong relationships and influence operational managers and key stakeholders in ensuring best practice is delivered throughout the business.
• Works collaboratively with other teams, including the HRBPs and Legal in supporting continuous improvement of our processes and procedures which support the whole employee lifecycle, including consistency and driving standards expected.
• Confident in supporting with any queries which fall outside of HR Advice Team responsibility in an effective and professional manner.

About You:

• Minimum of CIPD Level 5 qualification.
• Self-motivated and able to work effectively in a fast-paced environment.
• Have a positive and focused attitude when dealing with all colleagues.
• Be able to take personal responsibility.
• Have a flexible and positive attitude towards work.
• Be keen to continuously improve own learning and development.

Benefits:

• Informal hybrid / flexible working arrangements
• 25 days holiday + bank holidays
• Free fruit in our offices
• Subsidised vending machines
• Access to ‘Wagestream’ – a financial wellbeing tool
• After 2 years working with us, you’ll get your birthday off work!
• Employee Referral Scheme (if you refer a successful candidate to one of our vacancies)
• Wide range of retail discounts
• Regular social and charity events held in our offices
• Get involved in charity events in the local community

Wellbeing

• Discounted gym membership
• Eye test £25 voucher and up to £100 towards glasses
• Join our Cycle to Work scheme via salary sacrifice
• Access to “CHROMA”, our internal colleague-led diversity and inclusion community – join a committee or take part in our D&I initiatives and events
• Access to internal Mental Health First Aiders

Career development and recognition

• Immediate access to “Opportunity” our internal Learning and Development platform
• Required professional membership fees paid for
• Opportunity to win monthly Atalian Servest Superstar Awards
• Long service awards

How to apply

If you are interested to join a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply!

Alternatively, if you know someone whom you feel would be a good fit for this vacancy, click the link below to refer them and you could win up to £500! (T&Cs apply)

https://app.smartsheet.com/b/form/f3343c912a8643b69cfdc89dc2bbba8f

Diversity & Inclusion

We are an equal-opportunity employer and are proud of the diversity represented across our business. In 2021 we won the IWFM award for our diversity and inclusion initiative, CHROMA and we are proud to have also achieved the Disability Confident Level 2 Standard as well as being signatories of the Race at Work Charter and Mental Health at Work Commitment.