Shoot Operations Scheduler (FTC until October 2023)

We're ASOS. We blend our flair for fashion with our love of cutting- edge technology, but more importantly were interested in how we can bring the best out of you.

We exist to give people the confidence to be whoever they want to be, and that goes for our people too. At ASOS, you're free to be your true self without judgment, and channel your creativity into a platform used by millions.

This FTC mat cover will be based in Leavesden, Watford.

ASOS Studios is a team of creative and operational professionals; working together to ensure the entire end to end process is run seamlessly. It's incredibly diverse, built up of several departments ranging from Studio, Shoot Operations, Retouching, Copy Writing and Production itself. It's a very busy, very exciting area to be a part of, requiring constant communication between the team, and all the other areas of the business.

THE ROLE

As a Shoot Operations Scheduler, you will be working as part of the Shoot Operations team to manage the smooth transition of product into and out of all shooting spaces daily.

You will be responsible for the accurate physical and digital checks of over 1500 products a week, to ensure each one meets the scheduled criteria to accept and shoot. You will need the highest level of attention to detail with a true passion for organization and efficiency, ensuring every product is steamed and prepped to the standards expected ready for each shoot. You will develop the skillset of creating the daily shoot schedule and be responsible for all subsequent maintenance, ensuring targets are sustained at optimal levels and any necessary amendments are communicated. An analytical mind with a keen eye for numbers and a dedication to providing an exemplary level of customer service at all times make a successful Shoot Operations Scheduler.

What you'll be doing

• Providing the highest level of service within ASOS to all stakeholders.
• Ensure the successful transition of all product into and out of ASOS Studios at all times, ensuring only scheduled product is ordered into the department.
• Aid succession planning by mentoring other team members on best practise of all areas of product receipt and prep, including the use of garment steamers.
• Hold workshops/shadowing sessions designed to develop and coach other team members to strengthen their skillsets and capabilities.
• Maintain a strong working knowledge of in house content management and tracking systems.
• Manage the team structure to ensure operational cohesion day to day.
• Ensure all studios have the optimum quantity of product for each shoot.
• Ensure that service to shoots in progress is swift and professional to maximise efficiency
• Maintain team and department SLAs and KPIs and be the custodian of reporting and control of all product within your team.

We'd love to meet someone who

• Has previous relevant experience in a similar role within a close-knit team
• Possesses a natural passion and aptitude for organising, production workflows and product traffic management
• Is a champion of delivering consistent, excellent customer service.
• Is skilled in the use of Microsoft Excel, specifically the creation and management of formulas and charts
• Can multitask and adapt to changeable priorities.
• Has experience in leadership, mentoring and coaching

What's in it for you

• Competitive salary, pension, and private medical care scheme
• Performance related bonus
• Flex benefits allowance - which you can chose to take as extra cash, or use towards other benefits
• 25 days paid annual leave + an extra day for your birthday
• Employee discount (hello ASOS discount!)

We want our people to be whoever they want to be. That’s why we’re committed to creating a truly inclusive culture at ASOS, but how we're doing it?

Through our Fashion with Integrity strategy we are driving diversity, equity and inclusion across every aspect of ASOS and ensuring every ASOSer can be their authentic self at work. We want our people to be whoever they want to be, because we believe people who bring their best selves to work, do their best work.

We’re proud members of Inclusive Companies, are Disability Confident Committed and have signed the Business in the Community Race at Work Charter. We’ve also recently been placed 8th in the Inclusive Top 50 Companies Employer List too.

There are safe space employee networks and we host a monthly DEI events series to help support and celebrate all of our people. We are constantly listening to our people, evolving, changing and taking a flexible approach to how we make ASOS truly inclusive.