Role Overview & Mandate
Executive Summary
Receptionist Location: Holborn, London,...
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Receptionist
Location: Holborn, London, UK.
Split Shifts (8.00am – 4.00pm) (11.00am – 7.00pm)
Argus is an independent media organisation with 1,300 staff. It is headquartered in London and has 29 offices in the world’s principal commodity trading and production centres. Argus produces price assessments and analysis of international energy and other commodity markets and offers bespoke consulting services and industry-leading conferences. Companies in 140 countries around the world use Argus data to index physical trade and as benchmarks in financial derivative markets as well as for analysis and planning purposes.
What will you be doing?
We are looking for an experienced and capable receptionist to join our fast-growing global B2B media company.
In this role, you will ensure the reception area is always maintained and will provide support for other departments when needed. Your main responsibilities will include greeting customers, maintaining the phones and covering the desk when the other receptionist is on lunch. You will provide consistent and professional customer service, ensuring excellent punctuality and adherence to relevant health & safety procedures at all times.
This is a great opportunity to work in lovely offices with a supportive organisation to develop and grow as a receptionist and take on responsibility for other projects within the business as required.
- Opening the office on a daily basis
- Covid Responsibilities which include checking covid passes for employees and visitors and checking that antigen tests have been received for employees attending the office
- Answer telephone, screen and direct calls
- Perform reception duties in an efficient, professional and courteous manner
- Take and relay messages
- Greet Clients
- Liaison with Building Reception/Security re visitors
- Deal with queries from the public and customers
- Manage the meeting room diary
- Ensure meeting rooms are presentable and fully stocked at start and end of day
- Open & distribute the post and internal mail on a daily basis morning and afternoon
- Organise the outgoing post
- Purchase Orders
- Book couriers and taxis when needed.
- Tidy and maintain the reception area
- Stock control
- Ensure the stationery room is tidy at all times and adequately stocked
- Liaise with suppliers
- Supervise daytime cleaner
- Administering Archiving
- Assist with guest travel booking as required
- Gym Booking
- Control of fruit, milk and daily newspapers
- Order the monthly coffee, tea and biscuits
- Provide general administrative and clerical support for other departments as needed
- Manage reception temporary staff
- Arrange working lunches and assist with client/staff functions as required
- Health & Safety Responsibilities: First Aider & Fire Warden
- Arrangements for staff events: Christmas party/Summer party
- Experience as a receptionist within a corporate environment
- Excellent communication skills to deliver polite and professional customer service
- Good administrative and clerical skills
- Good computer skills including email, Word documents and Excel spreadsheets
- Professional personal presentation
- Good organisational and planning skills
- Attention to detail
- Reliable
- Able to use initiative
Competitive salary and company bonus scheme- Group pension scheme
- Group healthcare and life assurance scheme
- Flexible working environment
- 25 days holiday with annual increase up to 30 days
- Subsidised gym membership
- Season ticket travel loans
- Cycle to work scheme
- Extensive internal and external training
By submitting your job application, you automatically acknowledge and consent to the collection, use and/or disclosure of your personal data to the Company. Argus is an equal opportunity employer. We welcome and encourage diversity in the workplace regardless of race, gender, sexual orientation, gender identity, disability or veteran status.
