Official Specifications
Role Overview & Mandate
Executive Summary
Background: Customers are at the heart of everything we do, they ultimately...
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Background:
Customers are at the heart of everything we do, they ultimately fuel our business so we must always have them in mind to better understand how to evolve. Therefore, to achieve our ambition in inspiring
everyone
to get outdoors and enjoy an exceptional fishing experience, we are committing to be Europe’s first choice omni-channel fishing tackle destination, for all anglers regardless of experience or ability.Role:
The role will have overall responsibility for the store during the ‘day to day’ running. Responsible for staff and working closely with the Head of Store Operations, and other senior managers, the Store Manager will be a role model of exemplary behavior and high performance with a real passion for delivering results and driving the business agenda forwards.The Store Manager position will involve working weekends as this is often the busiest time and will need to be on-hand.is
Responsibilities:
- Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability.
- Meet sales goals by training, motivating, mentoring and providing feedback to staff.
- Ensure high levels of customers satisfaction through excellent service.
- Ensure compliance with all health and safety requirements.
- Complete store administration and banking ensuring compliance with policies and procedures.
- Maintain outstanding store condition and visual merchandising standards.
- Report on buying trends, customer needs etc.
- Conduct personnel performance appraisals to assess training needs and build career paths.
- Deal with all issues that arise from staff or customers (complaints, grievances etc)
- Reviewing sales and stock targets including core stock ranges.
- Organizing working rotas and holidays.
- Liaise with Marketing to provide support for the smooth implementation and maintenance of the Marketing strategy.
- Additional store manager duties as required.
Skills:
- An interest in or some knowledge ofangling is essential
- Excellent verbal and written communication skills
- Strong organizational skills
- Business administration
- Minimum 3 years retail experience (preferably management)
- Proven capability as a driven and results orientated individual
- Health and Safety knowledge
Do you want to join a Company that’s innovative, dynamic and built on entrepreneurial spirit and enthusiasm, where you will receive competitive pay, support and encouragement to reach your full potential in a great working environment? If so, then apply now!
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