Official Specifications
Role Overview & Mandate
Executive Summary
Description Our Utility Accounting department ensures that our clients never pay more than...
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Description
Our Utility Accounting department ensures that our clients never pay more than they should – validating every element of utility invoicing. This includes electricity, gas, heat and water.
Within Utility Accounting, we’re on a mission to be a trustworthy extension of our clients’ business; supporting their financial, environmental and reporting goals by empowering them with the utility data we’ve collated and cleansed.
We’re looking for Analysts to join our Utility Accounting team; providing bill validation, query management and reporting services to our clients. Amber’s client base varies in size and service requirements, therefore there are opportunities to manage your own portfolio of clients or work in a small team to service one larger strategic client, as required by the business.
What will you be doing?
- Providing a Utility Accounting (bill validation) service to amber clients.
- Collating invoice data from various sources.
- Validating clients’ utility invoices to ensure they’re only paying correct charges.
- Raising any billing queries with suppliers and progress through to resolution.
- Ensuring your clients’ database is up to date and follow internal processes if not.
- Producing and send client monthly or annual reporting to deadline, with value-add commentary.
- Liaising with your client to understand their utility budget strategy, produce budget reporting and follow up reporting required e.g. invoiced vs budget cost analysis.
- Creating and maintain a healthy relationship with clients and suppliers.
- Maintaining accuracy and invoice data completeness to levels of 100%.
- Producing other reporting, and additional ad hoc as required by your clients.
- Managing documentation in adherence to company procedures
What does good look like?
- Ideally, experience in utilities or bill validation.
- Customer service experience.
- Highly organised and efficient.
- Strong knowledge in Microsoft Excel.
- Able to adapt to the learning of in-house systems.
- Confident and clear communicator, who is able to simplify jargon into client friendly responses
- Able to work in fast-paced environment with an exceptional work ethic.
- Ambitious, keen to adapt and grow
Why choose Amber?
Joining an incredible group of people, all on a journey to save the planet, why not? But really… the biggest reason people choose stay at Amber is down to our culture. We have a friendly, informal and relaxed culture, where you are encouraged to bring your true self to work day in, day out. We offer a flexible working environment meaning, you can work where, when and how you want to. We focus on output above everything else. Aside from this, we do also have our competitive benefits package… and not forgetting that we do have an unbeatable view from our Cardiff City Centre office, featuring a fully stocked bar, pool table and lots of plants!
- Private medical care
- Birthday day off
- Income protection
- Monthly, quarterly and annual social events! Click here to view more on our trip away for Amberfest!
- Enhanced primary and secondary caregiver scheme
- Loyalty vouchers
Here at Amber, we see diversity and inclusivity as a priority and we are always looking for individuals who bring something different to the team. We are an equal opportunity employer and we welcome applications from all backgrounds.
About Amber
Amber grew from the belief that the utilities industry was ready for change. That businesses being overcharged and underserved by their consultants deserved better.
So we dedicated ourselves to providing a genuine alternative - and set about becoming a partner businesses could trust to look after their best interests.
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