Administrator/Healthcare Assistant

About The Role

An exciting opportunity has arisen for an Administrator/Healthcare Assistant to assist in our Norfolk and Nowrick University Hospital PET-CT unit.

We are seeking self-motivated individuals who can quickly grasp the general duties in a busy centre. You should have excellent time management skills and the ability to prioritise your workload, ensuring a high standard of patient care at all times. It is essential that you have strong IT skills and ideally you will have prior administrative experience, particularly in a healthcare setting.

The role also involves interviewing and booking patients by phone. We seek a self-motivated individual who can quickly grasp the general duties in this busy department.

The site currently operated 6 days a week to provide PET-CT services to the region so you should be comfortable working some weekends.

Please note that we will be interviewing throughout the duration of this advert. Therefore, if you are interested in this role an early application is advised as we may close the advert prior to the advertised date.

Required Skills and Experience

As a successful candidate you must:

• Excellent written and verbal communication skills (including by phone) together with a good standard of IT literacy.
• Clinical skills are not essential although previous experience in a healthcare environment is preferred.
• Excellent time management skills are essential in order to prioritise your workload to ensure a high standard of patient care at all times.
• Work within site protocols and procedures to ensure the delivery of a quality service
• Ensure sound knowledge of site RIS systems
• Work in an efficient and effective manner to maximise throughput
• Escalate to the Clinical Lead/Regional Senior any identified clinical issues requiring further management input
• Ensure full compliance with all current AML Policies, Procedures and extant legislation
• Actively participate in departmental audits
• Be reflective in thinking and outlook and be able to source advice, coping with multiple demands during the working day

About Alliance Medical

Alliance Medical are Europe’s leading independent provider of imaging services.

We combine service excellence and innovative imaging technologies to improve patient care and support NHS and independent organisations with their ongoing imaging requirements. Our approach has delivered consistent company growth for more than 30 years.

We live by our company values to ensure the highest level of patient care:

Our Values

Leaders, managers, and supervisors have a particular responsibility to be role models in terms of how they demonstrate these values themselves and how they engage their teams to work in this way.

Collaboration:

We work together and in partnership for all our patients. We respect expertise and combine it to achieve more.

Excellence:

We never compromise. We strive to deliver the very best in everything we do to ensure the highest quality of care. We treat our patients and each other with compassion, dignity and respect.

Learning:

Knowledge and understanding comes from learning. At Alliance Medical we are committed to ensuring that each and every one of us keeps on learning and that we continuously look for improved ways of working.

Efficiency:

Efficiency in healthcare means more patients get better care. We constantly seek new ways to use the scarce resource of healthcare more intelligently so that more people can live longer, fuller lives.

Openness:

We act with transparency and honesty in everything we do, where staff are encouraged to speak up to ensure a safe and secure environment for our patients.

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