Customer Support Operative

We have an exciting opportunity for a Customer Support Operative to join our team at our Redditch Asphalt operation. This role is fast-paced, dynamic, extremely varied and challenging, however also very rewarding for someone who genuinely cares about customers and enjoys working with other like-minded, hard working people.

Key tasks range from welcoming customers, up-selling products, processing orders, operating the plants control system, operating mobile plants and undertaking light maintenance tasks including housekeeping duties. This is an ideal opportunity for someone who is passionate about their work and is looking for employment with a company who, in return for their commitment and hard-work, genuinely cares about their safety, health, wellbeing , job satisfaction and career development.

What’s on offer?

• Competitive Salary, 25 days holiday (with options to increase), plus bonus and other benefits - all recognizing the contribution you bring.
• Be valued and supported, working as part of a highly respected team in a business that has a huge focus on Health & Safety.
• Opportunities for career progression both at home and abroad (via our parent company Holcim).
• An inclusive and safety focused culture with people at the heart of the business.

About the role

The most important thing for us is that you can work safely and look out for yourself and your colleagues. Secondly, it’s a genuine passion for customer service and doing everything in your power to make their experience consistently excellent. Other elements of the role include:

• Upselling our range of Complimentary Products to customers.
• Receiving Customer Orders and processing them.
• Weighing vehicles in and out of our weighbridge and producing relevant documentation with correct order numbers in place
• Mixing consistently excellent material using the Plant Computer.
• Dealing professionally and effectively with internal & external customer requirements, queries and complaints
• Carry out pre-start checks on fixed and mobile plant and ensure that it is safe to operate
• To carry out routine maintenance including greasing / visual inspections as per the schedule
• Operating the Loading shovel inclusive of fork attachments

What will you bring?

• Excellent communication and customer service skills
• Strong IT literacy
• Flexibility with work hours and willing to work weekend
• The desire for training and willingness to learn
• You will need to develop a sound appreciation of Health & Safety, housekeeping and environmental regulations

Why join Aggregate Industries?

To be at the heart of construction, we see our people at the forefront of the construction industry, transforming it into a more sustainable future. We employ highly talented, experienced and motivated people from diverse backgrounds. We have industry-leading capability in innovation, enabling us to anticipate and meet the changing needs of our customers. We are committed to developing strong and positive relationships with the communities we live and work in. LafargeHolcim has a global footprint with leadership positions in the vast majority of its markets and a diversified portfolio with a good balance between mature and developing markets positioned in highly populated areas.

CLOSING DATE

2023-04-26