Operations Coordinator

Who are the 4th Utility?

· A new era of connectivity is here. Poor connectivity has disrupted lives and work across the UK for too long. The 4th Utility believe that along with water, gas and electricity, broadband is the essential fourth utility most of us would struggle to live without. So, we’ve put our name to it and created our own fibre optic network capable of delivering high performance broadband speeds to homes and businesses.

We are a dynamic and hardworking team seeking a highly organized and detail-oriented Planning Coordinator to join us in our mission to achieve excellence. Our team is passionate about delivering exceptional results and takes pride in the quality of work we produce. As a Planning Coordinator, you will play a critical role in ensuring the smooth and efficient execution of our projects, and will be an essential member of our team. If you are a proactive individual with exceptional planning and coordination skills, and are looking to be part of a highly motivated team, then we would love to hear from you

Responsibilities

· Coordinate the various stages of the build process and successful delivery of 4th Utilities roll out of FTTP by assisting and supporting the end-to-end service delivery process.

· Liasie and coordainte a number of suppliers and contractors during the service delivery process by monitoring, validating and signing off the various stages of the service delivery process.

· Raising and requesting Purchse orders for internal teams and 3rd party providers

· Liaisie with internal operations teams/sales/support teams to ensure delivery stages are communicated clearly and effectively

· Accurately maintain the CRM system records and relevant trackers

· Quality Assurance of job packs – Publishing packs to the relevant parties and liasing with partners to request, action and monitor any changes or amendment requests

· Coordinating the delivery and configuration of central kit

· Liaising with internal engineers to arrange site access

· Escalation Management

· Provide Management or partner companies, when necessary, with updates and reports.

· To support the delivery of continuous improvement, highlight any operational or process problems/issues as they arise and provide upward feedback on ideas or initiatives to support own and team performance.

Core Skills

· Previous experience within telecoms or the fibre industry is preferred but candidates with strong administirive skills or background in coordation will be considered.

· Confident liasing and communicating with others

· Ability to manage and deliver own workload effectively,

· Ability to work autonomlsy with minimum supervision

· Ability to multitask

· Organised and self-motivated team player

Job Type: Full-time

Salary: £24,000.00 per year

Benefits:

• Casual dress
• Company events
• Company pension

Schedule:

• Monday to Friday

Ability to commute/relocate:

• Manchester: reliably commute or plan to relocate before starting work (required)

Work Location: In person