Official Specifications
Role Overview & Mandate
Executive Summary
We are seeking an enthusiastic and motivated individual to join the in house car park services team at University Hospitals Sussex NHS Foundation...
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We are seeking an enthusiastic and motivated individual to join the in house car park services team at University Hospitals Sussex NHS Foundation Trust. Must be able to work flexibly covering shift rotations over a seven day period including public and bank holidays.
Knowledge and experience of customer service in a health service car park environment is an advantage.
Knowledge and experience of Microsoft office, parking software and hardware an advantage although training will be given.
The car park wardens help patients, visitors and staff to safely park their vehicles to ease access to clinics, wards and places of work. It is also a function of the post to manage vehicle movements across the sites to ensure emergency vehicles can access all areas. The post also requires the collection and processing of activity data and the production and issuing of permits, warnings and vehicle ‘Parking Charge Notices (PCNs)’.
Monitoring of traffic, tickets and cash collections from all the trust car park pay stations for the specified hours each week (including Bank Holidays and week-ends).
A flexible attitude towards the hours of work will be expected when necessary in view of the seasonal and daily pressures of visitor use. Times may be adjusted according to local circumstances and subject to discussion with service manager.
Monitoring and reporting on all the activities that take place on the Trust sites, especially car parking for the specified hours each week (including Public Holidays and weekends).
Some evening work will be required to gain a fuller picture of the activities that take place on the Trusts sites. Times may be adjusted according to local circumstances and subject to discussion with the Car Park Services Manager – Contract Services.
Help with the positive management of all trust car parks and roadways ensuring ease of access for patients, visitors, staff, contractors and suppliers to the sites and buildings.
Join us at UHSussex, every day is different, you can be the change, better never stops
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Improving lives: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.
Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make.
The car park wardens help patients, visitors and staff to safely park their vehicles to ease access to clinics, wards and places of work. It is also a function of the post to manage vehicle movements across the sites to ensure emergency vehicles can access all areas. The post also requires the collection and processing of activity data and the production and issuing of permits, warnings and vehicle ‘Parking Charge Notices (PCNs)’.
Monitoring of traffic, tickets and cash collections from all the trust car park pay stations for the specified hours each week (including Bank Holidays and week-ends).
A flexible attitude towards the hours of work will be expected when necessary in view of the seasonal and daily pressures of visitor use. Times may be adjusted according to local circumstances and subject to discussion with service manager.
Monitoring and reporting on all the activities that take place on the Trust sites, especially car parking for the specified hours each week (including Public Holidays and weekends).
Please see attached the full job description and person specification for further information.
Knowledge and experience of customer service in a health service car park environment is an advantage.
Knowledge and experience of Microsoft office, parking software and hardware an advantage although training will be given.
The car park wardens help patients, visitors and staff to safely park their vehicles to ease access to clinics, wards and places of work. It is also a function of the post to manage vehicle movements across the sites to ensure emergency vehicles can access all areas. The post also requires the collection and processing of activity data and the production and issuing of permits, warnings and vehicle ‘Parking Charge Notices (PCNs)’.
Monitoring of traffic, tickets and cash collections from all the trust car park pay stations for the specified hours each week (including Bank Holidays and week-ends).
A flexible attitude towards the hours of work will be expected when necessary in view of the seasonal and daily pressures of visitor use. Times may be adjusted according to local circumstances and subject to discussion with service manager.
Monitoring and reporting on all the activities that take place on the Trust sites, especially car parking for the specified hours each week (including Public Holidays and weekends).
Some evening work will be required to gain a fuller picture of the activities that take place on the Trusts sites. Times may be adjusted according to local circumstances and subject to discussion with the Car Park Services Manager – Contract Services.
Help with the positive management of all trust car parks and roadways ensuring ease of access for patients, visitors, staff, contractors and suppliers to the sites and buildings.
Join us at UHSussex, every day is different, you can be the change, better never stops
At UHSussex we’re proud to be at the heart of the NHS. As one of the UK’s largest acute Trusts, we’re a leading example of the excellence, the ambition and the values that have embodied the NHS for over 70 years.
Improving lives: We are a vibrant and inclusive organisation, with hardworking, talented and dedicated individuals, who work together towards a common goal, to always put our Patient First. Our mission is summed up by our ‘where better never stops’ motto and no matter the role at UHSussex, you will play a part in driving us forwards and in improving the lives of patients across Sussex. We treat our patients and staff with the same compassion and empathy we expect for ourselves. We’re here for them when they need us, and we go above and beyond to meet their needs. This can be seen in our wellbeing programme for staff which is extensive and designed to support you when you need it because we know that to look after others we must first look after ourselves.
Build a career with us: As a university trust and a leader in healthcare research, we value learning, teaching and training so that we can be the best that we can be. From the moment you start with us and throughout your career we will help you to grow and develop. We hope that in choosing UHSussex you are choosing a long and happy career where you will be able to see the difference you make.
The car park wardens help patients, visitors and staff to safely park their vehicles to ease access to clinics, wards and places of work. It is also a function of the post to manage vehicle movements across the sites to ensure emergency vehicles can access all areas. The post also requires the collection and processing of activity data and the production and issuing of permits, warnings and vehicle ‘Parking Charge Notices (PCNs)’.
Monitoring of traffic, tickets and cash collections from all the trust car park pay stations for the specified hours each week (including Bank Holidays and week-ends).
A flexible attitude towards the hours of work will be expected when necessary in view of the seasonal and daily pressures of visitor use. Times may be adjusted according to local circumstances and subject to discussion with service manager.
Monitoring and reporting on all the activities that take place on the Trust sites, especially car parking for the specified hours each week (including Public Holidays and weekends).
Please see attached the full job description and person specification for further information.
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